Under what circumstances does Byrider provide on-site assistance when a Franchisee's Business opens?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
n explanation in the event it disapproves a site.
- 6.5 Company Approval of Business Location. If the Business Location has been completed in accordance with the Company's requirements and the Designated Manager has satisfactorily completed the Company's Initial Training Program, then the Company shall approve the Business Location for opening.
Post Opening
- 6.6 On-Site Assistance. If the Franchisee's Business opened pursuant to this Agreement is the first or second Business Location opened by Franchisee or its affiliates, during the first week that the Franchisee's Business is open for business, the Company shall provide at least one (1) of the Company's representatives at the Business Location for the purpose of facilitating the opening of the Franchisee's Business. The number of days of this on-site assistance and the designation of the person(s) on-site will be at the Company's discretion. On-site assistance for additional Business Locations will be provided as the Company deems appropriate to the circumstances. During this period such representative(s) will assist the Franchisee in establishing and standardizing procedures and techniques essential to the operation of the Franchisee's Business and shall assist Franchisee in training its personnel. If the Franchisee requests additional assistance from the Company in order to facilitate the opening of the Franchisee's Business, and if the Company deems it necessary and appropriate, the Franchisee shall pay the Company its customary fees (currently One Thousand ($1,000) Dollars) per day for such services and reimburse the Company for out-of-pocket expenses incurred by the Company in providing such additional assistance.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, Byrider provides on-site assistance to franchisees under specific circumstances related to the opening of their business. If a franchisee is opening their first or second Byrider Business Location, Byrider will provide at least one company representative at the location during the first week of business. The number of days of assistance and the specific person designated for on-site support are determined at Byrider's discretion.
This on-site assistance aims to facilitate the opening of the franchisee's business by helping establish and standardize essential procedures and techniques. The Byrider representative will also assist in training the franchisee's personnel during this initial period. This support is particularly crucial for new franchisees who may be less familiar with Byrider's operational systems and standards.
For franchisees opening additional Business Locations beyond their first two, Byrider will provide on-site assistance as they deem appropriate based on the specific circumstances. If a franchisee requires additional assistance beyond what Byrider initially provides, they can request it, but it will be at the franchisee's expense. The franchisee will pay Byrider's customary fees, which are currently $1,000 per day, plus reimbursement for any out-of-pocket expenses Byrider incurs to provide the additional support. Franchisees must also provide Byrider with at least 60 days prior written notice of the opening of the Franchisee's Business. If such notice is not given, Byrider is relieved of its obligation to provide the assistance in connection with the opening of the Franchisee's Business.