Under what circumstances will Byrider Franchising Partners indemnify a franchisee?

According to the 2025 Byrider Franchise Disclosure Document, Byrider Franchising Partners will indemnify a franchisee under specific circumstances. Byrider will cover claims and actual costs for defending or participating in a lawsuit if the suit arises from the franchisee's authorized use of Byrider's trademarks, or from Byrider Franchising Partners' gross negligence or willful misconduct. Indemnification also applies if the suit stems from any mandatory specification, standard, or procedure in the Byrider manual that is determined to be unlawful.

However, there are conditions a franchisee must meet to receive indemnification. The franchisee must provide Byrider Franchising Partners with timely notice of any such suits or proceedings. Additionally, the franchisee must be in full compliance with the Franchise Agreement at the time the suit arises.

Byrider Franchising Partners retains the right to participate in and control the suit, proceeding, or litigation to the extent it deems necessary. This means that while Byrider may cover the costs, they also have the authority to manage the legal defense strategy. This is a fairly standard clause in franchise agreements, as it protects the brand's reputation and legal interests.