What Byrider standard addresses customers signing blank forms during the closing process?

According to Byrider's 2025 Franchise Disclosure Document, there are multiple references to the standard regarding customers signing blank forms. Specifically, this standard is mentioned in the context of receipts and closing procedures. The table outlines various purposes and corresponding sections within the Byrider manual, with "STANDARD: Customers signing blank forms" appearing under purpose 1.7. This indicates that Byrider has a documented policy against having customers sign blank forms, particularly during the closing process.

This standard is also referenced in section 4.12, 4.26 and 4.39 of Item 23. The inclusion of this standard in multiple sections of the manual emphasizes its importance in Byrider's operational procedures. It suggests that Byrider places a high priority on ensuring that customers are fully aware of and understand the documents they are signing during the closing process, which aligns with legal and ethical best practices in the retail sales and financing of vehicles.

For a prospective franchisee, this means that Byrider provides clear guidelines and training on how to avoid having customers sign blank forms. This could involve implementing specific procedures for document preparation, review, and explanation during the closing process. Franchisees must adhere to these standards to maintain compliance and avoid potential legal or reputational risks associated with improper documentation practices. It would be prudent for a prospective franchisee to fully understand the details of this standard and how it is implemented in practice during their due diligence.