Does the Byrider Software Services and User Agreement allow for new versions of the Licensed System?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
Licensor may make corrections, updates, and modifications of the Licensed System ("enhancements") from time to time.
Licensor shall make the enhancements to the Licensed System available to Licensee without additional charge except for any enhancements which constitute Third Party Software, or changes to Infrastructure Standards.
Licensor will provide Licensee any enhancements which constitute Third Party Software or changes to Infrastructure Standards, and shall be permitted to pass through a charge to Licensee equal to Licensee's pro rata portion of an amount equal to Licensor's cost therefor, provided that such changes to the Infrastructure Standards were reviewed by the Dealer Board and are used by all users of the Licensed System.
Licensor does not guarantee any retroactive compatibility between new versions, releases, fixes, enhancements, or other modifications to the Licensed System.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to the 2025 Byrider Franchise Disclosure Document, Byrider may make corrections, updates, and modifications to the Licensed System from time to time, referred to as "enhancements."
Byrider will provide these enhancements to the Licensed System to the franchisee without additional charge, except for enhancements that constitute Third Party Software or changes to Infrastructure Standards. If the enhancements involve Third Party Software or changes to Infrastructure Standards, Byrider is permitted to pass through a charge to the franchisee, covering the franchisee's pro rata portion of Byrider's cost. However, changes to Infrastructure Standards must be reviewed by the Dealer Board and used by all users of the Licensed System.
Byrider does not guarantee any retroactive compatibility between new versions, releases, fixes, enhancements, or other modifications to the Licensed System. This means that Byrider is not obligated to ensure that new versions of the software will work seamlessly with older data or customizations the franchisee may have implemented. This could potentially require the franchisee to adapt their processes or data when updates are implemented.