What security measures are Byrider franchisees required to maintain?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
ses, hackers, or performance degradation. Byrider Franchising Partners maintains a specific level of standards for networks, security, software, hardware, and other features that all franchisees must be in compliance with. These standards are required to facilitate the common services provided by Byrider Franchising Partners, and to minimize disruptions or security concerns throughout the franchise community. Other than the Proprietary Software, Byrider Franchising Partners has no contractual obligation for maintenance, repairs, updates or upgrades to the remaining components to your technology system. We currently estimate that it will cost $5,000 to $40,000 to purchase or lease hardware, software and other components of the technology system and the annual cost of maintenance, repairing, updating and upgrading the technology system will likely range from $0 to $75,000.
The Byrider Franchising Partners Software consists of programs specially designed to the needs of your Business, and it includes programs that keep track of inventory and vehicle repairs, store customer information, assist in processing financing to customers, perform credit checks and record accounting transactions. Byrider Franchising Partners will have unlimited independent access to the sales and vehicle repair information stored in your files. (Franchise Agreement - Article 13.2).
Byrider Franchising Partners requires some very specific equipment, networking, and software to provide its services. At the time of your purchase, you will be informed of the items that are mandatory and required, and those items that are recommended but can be altered to meet your needs. You should be aware that future changes in computer technology, communication technology, software design, third party vendor technology or business practices, and Byrider Franchising Partners' acquisition of upgraded or new equipment may alter these requirements over time and are subject to change.
Source: Item 11 — (FDD pages 42–50)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, franchisees must maintain a secure technology environment. This includes regularly patching operating systems and software. Byrider Franchising Partners maintains specific standards for networks, security, software, and hardware to minimize disruptions and security concerns across the franchise system.
The cost for franchisees to purchase or lease hardware, software, and other technology components is estimated to range from $5,000 to $40,000. The annual cost of maintaining, repairing, updating, and upgrading the technology system is projected to range from $0 to $75,000. These figures highlight the potential financial commitment required to keep the technology infrastructure secure and up-to-date.
Franchisees are also required to license and use the Byrider technology system, which is essential for day-to-day operations and record-keeping. Byrider Franchising Partners has the right to immediately deny access to the Proprietary Software for specific causes, such as viruses, hackers, or performance degradation. This underscores the importance of adhering to security protocols to protect the entire network.
A stable, business-class internet connection, preferably with redundant connections, is required to access technology resources hosted by Byrider or third-party providers. Byrider will provide VPN client access for a fee on a per-user basis. Franchisees may also be required to periodically update their technology (both hardware and software) to meet evolving standards. Byrider Franchising Partners may also require franchisees to purchase certain software and support agreements directly through them, particularly where there is a reasonable support requirement.