Who is responsible for providing ongoing training to Byrider employees?

According to Byrider's 2025 Franchise Disclosure Document, Byrider Franchising Partners provides some ongoing training, but the franchisee is ultimately responsible for ensuring all employees are properly trained. Byrider Franchising Partners offers formal classroom training regularly each year, subject to minimum enrollment numbers, and additional training programs may also be offered. These training events occur at Byrider Franchising Partners' corporate office in Carmel, IN, select regional US locations, or through webinars. The franchisee is responsible for travel and entertainment expenses for these events.

Byrider Franchising Partners also provides online training certification via its corporate learning management system (LMS), accessible through the corporate portal. Franchisees can get help with the LMS content by contacting traininghelp@byrider.com. Byrider Franchising Partners expects franchisees to ensure all employees are trained according to their recommended training content and operational standards.

Franchisees may also be subject to training practices review and progress checks as part of Byrider Franchising Partners' corporate compliance auditing processes. This means Byrider assesses whether the franchisee is meeting the brand's training expectations. While Byrider provides resources and some direct training, the onus is on the franchisee to implement and maintain adequate training for their staff, in accordance with Byrider's guidelines.