What are the responsibilities of the Byrider franchisee or Designated Manager regarding employee training?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
e Designated Manager, shall be appointed by Franchisee to act as a full-time manager at each Business Location. The Franchisee shall at all times faithfully, honestly and diligently perform the obligations hereunder, use its best efforts to promote and enhance the Franchisee's Business, and shall not engage in any business or other activity that will conflict with the Franchisee's obligations hereunder.
- 7.12 Employee Training. The Franchisee or Designated Manager is responsible for the requirement that all employees are properly trained in accordance with the functions identified and designed in the Manual and training guides/certification paths available on Company's designated learning management system.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, the franchisee or the Designated Manager is responsible for ensuring that all employees are properly trained. This training must align with the functions identified and designed in the Byrider manual and training guides, which are available on the company's designated learning management system. This indicates that Byrider places a strong emphasis on standardized training to ensure consistent service and operational practices across all franchise locations.
Byrider also provides an online training site called OnTrack, which offers multiple certification paths for various positions, ranging from Sales/General Manager to Cashier or Detailer. The OnTrack system also provides courses and materials for special situations, such as the annual Tax Program. In addition to internally created courses, Byrider also partners with training providers for leadership and governmental compliance training.
Prospective franchisees should inquire about the specific training requirements for each role within their Byrider franchise, the costs associated with ongoing training, and the support provided by Byrider to facilitate employee development. Understanding the full scope of training responsibilities and resources will be crucial for effectively managing staff and maintaining Byrider's standards.