Does Byrider provide any warranty for the computer hardware and equipment it obtains for the licensee?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
Solely as an accommodation to Licensee, Licensor agrees to obtain on Licensee's behalf the computer hardware and equipment specified in Appendix A hereto and to provide that hardware and equipment to Licensee at Licensee's cost set forth in Appendix B for Licensee's use with the Licensed System.
Licensee acknowledges Licensor does not manufacture any of that hardware and equipment.
LICENSOR PROVIDES NO WARRANTY WHATSOEVER FOR ANY HARDWARE OR EQUIPMENT PROVIDED TO LICENSEE.
THAT HARDWARE AND EQUIPMENT IS PROVIDED BY LICENSOR STRICTLY AS IS.
The original manufacturer of that hardware and equipment may, however, provide warranties that may be passed through or otherwise available to Licensee.
If so, Licensor will assist Licensee in obtaining any such warranties for Licensee's benefit and use.
Licensee shall not, however, hold Licensor responsible in any way for any defects or damage in the hardware or equipment not caused solely by Licensor's intentional misconduct.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, Byrider does not provide any warranties for the computer hardware and equipment it obtains for the licensee. As an accommodation, Byrider will obtain the computer hardware and equipment specified in Appendix A at the franchisee's cost, as outlined in Appendix B, for use with the Licensed System. However, Byrider explicitly states that it does not manufacture any of the hardware and equipment and provides no warranty.
Despite Byrider's disclaimer, the original manufacturer of the hardware and equipment may offer warranties that could be passed on to the franchisee. Byrider states that it will assist the franchisee in obtaining any such manufacturer warranties for their benefit. However, Byrider will not be held responsible for any defects or damage to the hardware or equipment unless caused by Byrider's intentional misconduct.
This arrangement means that Byrider franchisees must rely on the manufacturer's warranty for any hardware issues. It is important for prospective franchisees to carefully review the terms and conditions of any manufacturer warranties and understand the process for making claims. Franchisees should also factor in the potential costs of hardware repairs or replacements not covered by warranty when assessing the overall investment and operating expenses of a Byrider franchise.