What is the prohibited action regarding the Byrider license to access and use the Licensed System?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
Licensee will not disclose, publish, or disseminate Confidential Information to anyone other than (a) those of its employees and contractors with a demonstrable "need to know" who have a binding, written, confidentiality obligation to Licensee that protect such Confidential Information against disclosure, or (b) other employees and contractors working for Licensee that have entered into a Non-Disclosure Agreement with Licensor. Licensee shall not, and shall not attempt to, decompile, reverse engineer, disassemble, modify, network, rent, lease, or loan the Confidential Information without prior written authorization of Licensor. Licensee shall not remove, overprint, or deface any notice of copyright, patent, trademark, logo, legend, or other notices of ownership from any originals or copies of Confidential Information. Licensee further agrees not to introduce any virus, worm, Trojan horse, bomb, sniffer, or other malicious computer code or process into the Licensed System or onto or through the Hosting Platform or any other Licensor network/s. Licensee agrees and consents that the mingling of the Confidential Information with any information of Licensee will not affect the Confidential Information status of such information. Licensee further agrees to take reasonable precautions to prevent any unauthorized use, disclosure, publication, or dissemination of Confidential Information. Licensee shall immediately notify Licensor of any actual or suspected unauthorized disclosure or use of the Confidential Information that comes to Licensee's attention, and shall take all action that Licensor reasonably requests to prevent any further unauthorized use or disclosure thereof. Licensee shall not access nor attempt to gain access to data other than Licensee's own Customer Data.
Licensee shall continue to be bound by these non-disclosure provisions after termination of this Agreement until the expiration of Licensor's intellectual property rights and the public disclosure of Licensor's trade secrets (through no fault of Licensee) in the Licensed System. The license granted under this Agreement is expressly conditioned upon Licensee's continuous and complete compliance with the provisions of this Section 11.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, as part of the Software Services and User Agreement, a franchisee is prohibited from decompiling, reverse engineering, disassembling, modifying, networking, renting, leasing, or loaning the Confidential Information without prior written authorization from Byrider. The franchisee is also prohibited from removing, overprinting, or defacing any copyright, patent, trademark, logo, legend, or other ownership notices from any originals or copies of Confidential Information.
Furthermore, the franchisee is not allowed to introduce any malicious computer code, such as viruses, worms, Trojan horses, or bombs, into the Licensed System or Hosting Platform. The franchisee is also prohibited from accessing or attempting to access data other than their own Customer Data. These restrictions are in place to protect Byrider's intellectual property and maintain the security and integrity of its systems.
These prohibitions remain in effect even after the termination of the Software Services and User Agreement, lasting until the expiration of Byrider's intellectual property rights and the public disclosure of Byrider's trade secrets, provided such disclosure is not the fault of the franchisee. Compliance with these provisions is a condition of the license granted to the franchisee, meaning any violation could result in the termination of the license.