What is the Byrider procedure for printing notes from a customer's collection screen?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
BYRIDER/CNAC REPORTS CSI Results and Score C.77 CSI Results Breakdown C.79 Page Rev. 01/29/2021 Cumulative Loss C.81 Cumulative Loss by Risk C.85 Cumulative Loss Gradient – See Cumulative Loss Current Status Report C.89 Customer Advancement Board C.93 Customer Delinquency Report C.97 Customer Exposure/Basis Report C.103 Customer Follow Up Report C.107 Customer Ledger Report C.109 Customer Notes (CNAC) C.111 Customer Notes (Sales) C.115
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, there are reports available regarding customer notes. Specifically, there are reports for "Customer Notes (CNAC)" and "Customer Notes (Sales)." These reports are listed among various other reports that Byrider franchisees can access.
However, the excerpt does not detail the specific procedures for printing these customer notes or accessing them from a customer's collection screen. The document lists numerous reports available to franchisees, suggesting a comprehensive system for managing and reviewing customer data.
To understand the exact steps for printing customer notes from the collection screen, a prospective Byrider franchisee should ask the franchisor for detailed training manuals or demonstrations of the Discover system. This will ensure they know how to properly access and utilize customer information for collections and sales purposes.