How often must a Byrider franchisee view the company's intranet website for modifications to the Confidential Operating Manual?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
- A. The Company shall provide access to Company's Confidential Operating Manual (together with all supplements to or revisions of, herein the "Manual") for use during the Term. The online Manual is provided on the Company's intranet website. All periodic modifications to the Manual are made to the online copy only, and Franchisee agrees to view the website monthly for modifications. The Company will send electronic notice of modifications. Franchisee agrees that the Manual and any updates to the Manual are part of this Agreement as if fully set forth within its text. Franchisee acknowledges that Company's periodic modification of the Manual (including, without limitation, changes to the hardware and software required for the Company's technology system), which may accommodate regional and/or local variations, may obligate Franchisee to invest additional capital in the Business Location and/or incur higher operating costs.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, a franchisee must view the company's intranet website monthly for modifications to the Confidential Operating Manual. This manual contains the operational systems, standards, procedures, methods, and requirements that Byrider prescribes for the business. Byrider will send electronic notices of modifications to the manual.
This requirement ensures that franchisees stay up-to-date with any changes to Byrider's operational guidelines. The manual and its updates are considered part of the franchise agreement. Franchisees must operate their business in compliance with the manual, unless its provisions directly conflict with the franchise agreement itself.
It's important to note that Byrider's periodic modifications to the manual may require franchisees to invest additional capital in their business location or incur higher operating costs. These modifications can include changes to hardware and software required for Byrider's technology system, which may accommodate regional or local variations. Therefore, franchisees need to be prepared for potential additional expenses to keep their business aligned with the current standards outlined in the manual.
Given that changes to the manual can impact a franchisee's investment and operating costs, it is crucial to regularly check the intranet and carefully review any modifications. This proactive approach will help franchisees anticipate and manage any necessary adjustments to their business operations and budget.