How should Byrider licensee personnel access the Licensed System and Hosting Facility?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
At all times, Licensee shall cause its personnel to access the Licensed System and the Hosting Facility in a reasonably secure work environment to prevent any unauthorized use or access to the Licensed System or the Hosting Facility.
Network configuration and access, anti-virus tools, firewalls, VPN tools, wireless access points, and possibly other means must be installed, maintained, and activated by the Licensee as directed by the Licensor.
Licensee is responsible for choosing its network carrier, associated costs, and service levels.
Licensor reserves the right to immediately suspend Licensee's network connectivity and use of the Licensed System if the Licensor believes in good faith that the Licensee poses a threat to the Licensed System or Licensor due to viruses, worms, hacking, or any other situation that presents reasonable dangers.
Upon a showing that Licensee's use no longer poses such a threat, then Licensor shall reactivate Licensee's use of the Licensed System.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, Byrider licensees must ensure their personnel access the Licensed System and Hosting Facility in a reasonably secure work environment. This measure aims to prevent any unauthorized use or access to the system.
Furthermore, Byrider requires licensees to maintain a secure network connection to both the Licensed System and the Hosting Facility at all times. The licensee is responsible for installing, maintaining, and activating network configurations, anti-virus tools, firewalls, VPN tools, wireless access points, and other security measures as directed by Byrider.
Licensees are also responsible for the costs, service levels, and selection of their network carrier. Byrider retains the right to suspend a licensee's network connectivity and use of the Licensed System if it believes the licensee poses a threat due to viruses, hacking, or other dangerous situations. Reactivation occurs once the threat is eliminated.