What information does Byrider Franchising Partners provide to me about changes and modifications to the Byrider System?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
Periodically, Byrider Franchising Partners inspects the Business as Byrider Franchising Partners considers necessary, and Byrider Franchising Partners gives you advice about operating your Business. Byrider Franchising Partners also provides information to you about changes and modifications to the System and/or the Manual, guides you in advertising and marketing and gives you forms for required reports you must submit to Byrider Franchising Partners. Periodically, at your request, Byrider Franchising Partners' staff at its principal office will provide you with guidance. You should expect to be audited once annually to ensure compliance with Byrider operations standards; audits are designed to assess compliance with state and federal laws and to review those practices that affect the Byrider brand (Franchise Agreement - Article 6.9).
Byrider Franchising Partners requires some very specific equipment, networking, and software to provide its services. At the time of your purchase, you will be informed of the items that are mandatory and required, and those items that are recommended but can be altered to meet your needs. You should be aware that future changes in computer technology, communication technology, software design, third party vendor technology or business practices, and Byrider Franchising Partners' acquisition of upgraded or new equipment may alter these requirements over time and are subject to change.
You will be responsible for acquiring, installing and maintaining all technology at your location. A stable, business-class internet connection (preferably redundant connections) will be required to access technology resources hosted by Byrider Franchising Partners or third-party providers. Byrider Franchising Partners will provide VPN client access for a fee on a per-user basis (Franchise Agreement Article 13.2). You are required to maintain a secure environment with regular patching of Operating Systems and software. You may be required to periodically update technology (both hardware and software) at your location to match the current standards as they evolve over time. Byrider Franchising Partners will assist you in the installation of the Proprietary Software in connection with your technology system.
Other than the Proprietary Software, Byrider Franchising Partners has no contractual obligation for maintenance, repairs, updates or upgrades to the remaining components to your technology system. We currently estimate that it will cost $5,000 to $40,000 to purchase or lease hardware, software and other components of the technology system and the annual cost of maintenance, repairing, updating and upgrading the technology system will likely range from $0 to $75,000.
Source: Item 11 — (FDD pages 42–50)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, Byrider Franchising Partners will provide franchisees with information regarding changes and modifications to the Byrider system during the operation of the business. Specifically, Byrider will periodically inspect the business as they deem necessary and provide advice about operating the business.
Byrider requires some very specific equipment, networking, and software to provide its services. While franchisees will be informed of mandatory and recommended items at the time of purchase, future changes in technology, software, or business practices may alter these requirements over time and are subject to change. Byrider Franchising Partners maintains specific standards for networks, security, software, and hardware that all franchisees must comply with. These standards are in place to facilitate common services and minimize disruptions or security concerns.
As a franchisee, you are responsible for acquiring, installing, and maintaining all technology at your location, including a stable, business-class internet connection. You may also be required to periodically update technology to match the current standards as they evolve. Byrider will assist in the installation of the Proprietary Software in connection with your technology system. The cost of purchasing or leasing hardware, software, and other components of the technology system is estimated to be $5,000 to $40,000. The annual cost of maintaining, repairing, updating, and upgrading the technology system will likely range from $0 to $75,000.