Is a Byrider franchisee required to conduct on-premises supervision of the Business?

According to Byrider's 2025 Franchise Disclosure Document, franchisees are not required to conduct on-premises supervision or personally participate in the direct operation of the business. However, Byrider mandates that the business must always be under the direct, on-location supervision of a trained and competent employee, designated as the 'Designated Manager'. This manager is responsible for the day-to-day operations.

This requirement ensures that each Byrider location has a responsible individual present and in charge, even if the franchisee is not directly involved. The Designated Manager must complete Byrider's Initial Training Program to the company's satisfaction at least 14 days before the store opens. This requirement applies not only to the initial Designated Manager but also to any replacements, ensuring consistent management quality over time.

All Byrider employees must complete training, and the franchisee or their managers are responsible for providing ongoing training as needed. This focus on training and supervision aims to maintain operational standards and customer service levels at each franchise location. The franchisee's role shifts to ensuring that a qualified manager is in place and that all employees receive adequate training, rather than requiring the franchisee's direct, constant presence.