Must a Byrider franchisee comply with the company's privacy policy?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
The Franchisee must implement all administrative, physical and technical safeguards necessary to protect any information that can be used to identify an individual, including names, addresses, telephone numbers, e-mail addresses, employee identification numbers, signatures, passwords, financial information, credit card information, biometric or health data, government-issued identification numbers and credit report information ("Personal Information") in accordance with applicable law and industry best practices. It is entirely the Franchisee's responsibility (even if the Company provides the Franchisee with any assistance or guidance in that regard) to confirm that the safeguards the Franchisee uses to protect Personal Information comply with all applicable laws and industry best practices related to the collection, access, use, storage, disposal and disclosure of Personal Information. If Franchisee becomes aware of a suspected or actual breach of security or unauthorized access involving Personal Information, the Franchisee will notify the Company immediately and specify the extent to which Personal Information was compromised or disclosed. The Franchisee also agrees to follow the Company's instructions regarding curative actions and public statements relating to the breach. The Franchisee must comply with the Company's privacy policy, as it may be amended periodically. The Franchisee further agrees to comply with any requests to return or delete Personal Information, whether requested by the Company or directly by a consumer, as required by applicable data sharing and privacy laws**.**
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to the 2025 Byrider Franchise Disclosure Document, a franchisee must comply with Byrider's privacy policy, which may be amended periodically. This requirement ensures that franchisees handle personal information consistently with Byrider's standards and legal requirements. Personal Information includes data that can identify an individual, such as names, addresses, phone numbers, email addresses, employee identification numbers, signatures, passwords, financial information, credit card information, biometric or health data, government-issued identification numbers, and credit report information.
Byrider franchisees are responsible for implementing administrative, physical, and technical safeguards to protect Personal Information in accordance with applicable law and industry best practices. This responsibility remains with the franchisee even if Byrider provides assistance or guidance. Franchisees must confirm that their safeguards comply with all applicable laws related to the collection, access, use, storage, disposal, and disclosure of Personal Information.
If a franchisee becomes aware of a security breach or unauthorized access involving Personal Information, they must immediately notify Byrider and specify the extent of the compromise or disclosure. The franchisee must also follow Byrider's instructions regarding corrective actions and public statements related to the breach. This ensures a coordinated response to protect consumers and maintain Byrider's reputation.