For a Byrider franchise, what is the required role of the 'Designated Manager'?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
Each franchisee must designate a manager who will devote his or her full-time efforts to the management of the day to day operation of your Business ("Designated Manager"). The Designated Manager must attend and successfully complete Byrider Franchising Partners' Initial Training Program to Byrider Franchising Partners' satisfaction at least 14 days prior to the opening. This requirement applies to the Designated Manager who is initially hired and any replacement Designated Managers.
D. New Designated Manager. If Franchisee names a new Designated Manager, then the new Designated Manager must complete the Initial Training Program to Company's satisfaction within thirty (30) days post-hire.
7.11 Management. The Franchisee's Business shall be at all times under the direct, on-location supervision of the Franchisee or the Designated Manager.
If the Franchisee operates more than one franchise, or in the event the Franchisee does not devote full-time to conducting the Franchisee's Business, at least the Designated Manager, shall be appointed by Franchisee to act as a full-time manager at each Business Location.
7.12 Employee Training. The Franchisee or Designated Manager is responsible for the requirement that all employees are properly trained in accordance with the functions identified and designed in the Manual and training guides/certification paths available on Company's designated learning management system.
E. Unsatisfactory Completion. If Company determines that the Designated Manager is unable to satisfactorily complete the Initial Training Program, Company shall have the right to terminate this Agreement in the manner provided herein. Upon such termination, Franchisee and its owners shall execute a general release pursuant to which Franchisee and its owners will release the Company from any claims or causes of action the Franchisee may have under or pursuant to this Agreement and Franchisee shall have no further right, title or interest in the Business, the Marks or the System.
Source: Item 15 — Obligation to Participate in the Actual Operation of the Franchise Business (FDD pages 55–56)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, each franchisee must designate a manager, known as the 'Designated Manager', who dedicates their full-time efforts to the daily management of the Byrider business. This Designated Manager is required to attend and successfully complete Byrider's Initial Training Program at least 14 days before the business opens. This training requirement applies not only to the initial Designated Manager but also to any replacements. If a new Designated Manager is named, they must complete the Initial Training Program within 30 days of being hired.
The Designated Manager, or the franchisee if they are directly involved, must provide on-location supervision of the Byrider business at all times. If a franchisee owns multiple locations or does not dedicate their full-time efforts to the business, they must appoint a Designated Manager to act as a full-time manager at each location. The franchisee or Designated Manager is responsible for ensuring that all employees are properly trained according to the methods outlined in the Byrider manual and training guides.
If Byrider determines that the Designated Manager cannot satisfactorily complete the Initial Training Program, Byrider has the right to terminate the Franchise Agreement. In such a case, the franchisee and its owners must sign a general release, relinquishing any claims against Byrider, and they will lose all rights to the business, trademarks, and the Byrider system.