Where can I find the procedure for posting the Collector Productivity Board at Byrider?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
b Aid-Applicable for Locations Using 3Delta or ACI A.53a Credit Reporting Training Manual A.54a Appendix B – Standards and Best Practices Standards B.1
Glossary
Best practices B.13
Page Rev. 04/10/2020
| Byrider Franchising Partners, LLC REPORTS | BYRIDER/CNAC | |----------------------------------------------|-------------------------------| | | TABLE OF CONTENTS | | | INTRODUCTION | | | | | | REPORTS IN ALPHABETICAL ORDER | | | | | | GLOSSARY |
| Byrider Franchising Partners, LLC | BYRIDER/CNAC | |
|---|---|---|
| REPORTS |
PAGE INTENTIONALLY LEFT BLANK
Reformatted 03/31/2009
BYRIDER/CNAC REPORTS – TABLE OF CONTENTS
Introduction
| Purpose | 1.1 |
|---|---|
| Receipt | 1.1 |
| How to contact us | 1.1 |
| Copyright protection | 1.1 |
| Notices regarding sharing of information and hiring of employees | 1.2 |
| STANDARD: Protection of Byrider proprietary marks | 1.2 |
| STANDARD: Confidentiality and Non-disclosure Agreement | 1.2 |
| Byrider organizational models | 1.3 |
| Legal notices | 1.4 |
| Sworn Statement of Responsibility and Confidentiality | 1.5 |
| How to use this manual | 1.7 |
| STANDARD: Customers signing blank forms | 1.7 |
| PROCEDURE: Layout of procedures in Byrider manuals | 1.7 |
| BEST PRACTICE: Courtesy calls | 1.8 |
| Position titles | 1.8 |
| Manual components | 1.8 |
| Training and the manual | 1.9 |
| Revisions | 1.9 |
| Business licenses | 1.9 |
| Compliance Management System (CMS) | 1.10 |
| STANDARD: Compliance Management Systems | 1.10 |
| STANDARD: Compliance training | 1.10 |
| STANDARD: Complaint response | 1.11 |
| BEST PRACTICE: Consumer relations representative | 1.12 |
| Standards in conflict with laws and/or regulations | 1.12 |
| BEST PRACTICE: Standards in conflict with laws and/or regulations | 1.12 |
| Discover security | 1.13 |
| Reporting | 1.14 |
| Finding a Discover report | 1.15 |
| PROCEDURE: Finding a Discover report using "Your Top 10" | 1.15 |
| PROCEDURE: Finding a Discover report using "Help Me Find A Report" | 1.17 |
| Printing Discover Reports | 1.19 |
| PROCEDURE: Printing Discover reports | 1.19 |
| Saving a Discover report as an Excel spreadsheet | 1.20 |
| PROCEDURE: Saving a Discover report as an Excel file | 1.20 |
| Reports usage by position | 1.21 |
| A's | |
| Account Activity Report | A.3 |
| Account Origination Report |
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
The 2025 Byrider Franchise Disclosure Document (FDD) does not explicitly provide a procedure for posting a "Collector Productivity Board." However, it does reference several types of boards and reports that franchisees may find relevant for managing and monitoring performance.
Item 23 lists various boards and reports covered in the Byrider manuals. These include the "Dispatch Board," "Recon Control Board," "Inventory Control Board," "Service Department Control Board," and "Service Motivator Board" within the Service Department. For sales, the document mentions the "Customer Advancement Board."
To find information about the Collector Productivity Board, a prospective Byrider franchisee should ask the franchisor directly about where to find the relevant procedures in the manuals or training materials. It may be similar to the other boards mentioned, or it may be a specific type of report available through the Discover system, such as the "Account Activity Report" or "Accounts Receivable Report," which could be adapted for productivity tracking.