What fees are associated with Byrider on-site assistance?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
tion. On-site assistance for additional Business Locations will be provided as the Company deems appropriate to the circumstances. During this period such representative(s) will assist the Franchisee in establishing and standardizing procedures and techniques essential to the operation of the Franchisee's Business and shall assist Franchisee in training its personnel. If the Franchisee requests additional assistance from the Company in order to facilitate the opening of the Franchisee's Business, and if the Company deems it necessary and appropriate, the Franchisee shall pay the Company its customary fees (currently One Thousand ($1,000) Dollars) per day for such services and reimburse the Company for out-of-pocket expenses incurred by the Company in providing such additional assistance.
Source: Item 23 — Receipts (FDD pages 88–335)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, franchisees may incur fees for on-site assistance under specific circumstances. For the first or second Business Location opened by a franchisee or its affiliates, Byrider provides at least one representative on-site during the first week of business to facilitate the opening. The number of days and the specific personnel are determined at Byrider's discretion.
If a franchisee requests additional on-site assistance beyond the initial support, and Byrider deems it necessary and appropriate, the franchisee must pay Byrider's customary fees. Currently, these fees are $1,000 per day for such services, plus reimbursement for out-of-pocket expenses incurred by Byrider in providing the assistance.
Additionally, if a Byrider Licensee requests on-site assistance from Licensor, and Licensor agrees that such on-site assistance is reasonably necessary, Licensee will additionally pay Licensor's travel, the then current Custom Support Fee charged by Licensor, and other related business expenses actually incurred in the performance of such services. These expenses will be invoiced separately other fees, and payment shall be due in full from Licensee within thirty (30) days of the date of invoice.