What factors does Byrider Franchising Partners consider when determining if additional assistance is appropriate at my request?
Byrider Franchise · 2025 FDDAnswer from 2025 FDD Document
During your operation of the Business, Byrider Franchising Partners provides:
- On-Site Assistance. Byrider Franchising Partners gives you on-site assistance for your first Business. During the first week that Business is open, Byrider Franchising Partners will, at its own expense, provide at least one Byrider Franchising Partners representative to you at your Business location to facilitate the opening of the Business. The number of days of this on-site assistance visit varies. On-site assistance for opening of additional Businesses is provided if Byrider Franchising Partners considers it appropriate and is provided at Byrider Franchising Partners' expense. If you request additional assistance in opening your Business, and Byrider Franchising Partners
considers it appropriate, Byrider Franchising Partners provides assistance beyond the assistance described above. (Franchise Agreement – Article 6.6)
Source: Item 11 — (FDD pages 42–50)
What This Means (2025 FDD)
According to Byrider's 2025 Franchise Disclosure Document, Byrider Franchising Partners will provide on-site assistance for the opening of a franchisee's first Byrider Business. During the first week that the Business is open, Byrider Franchising Partners will provide at least one Byrider Franchising Partners representative at its own expense to facilitate the opening of the Business. The number of days of this on-site assistance visit varies.
For the opening of additional Businesses, Byrider Franchising Partners will provide on-site assistance if Byrider Franchising Partners considers it appropriate and is provided at Byrider Franchising Partners' expense. If a franchisee requests additional assistance in opening their Business, Byrider Franchising Partners will provide assistance beyond the initial assistance if Byrider Franchising Partners considers it appropriate.
While the FDD states that Byrider may provide additional assistance if it is considered appropriate, it does not specify the factors Byrider Franchising Partners considers when determining if additional assistance is appropriate at a franchisee's request. A prospective franchisee should ask Byrider's franchising team for more information about what factors they consider when determining if additional assistance is appropriate.