What constitutes a delinquent payment or report for a Byrider franchise?

The 2025 Byrider Franchise Disclosure Document (FDD) references several reports related to customer delinquency. These reports include the Customer Delinquency Report, Delinquency Board, Delinquency by Tier, Delinquency Charts, and Delinquency Summary. However, the FDD does not explicitly define what constitutes a 'delinquent payment' or 'delinquent report'.

While the FDD lists these delinquency-related reports, it does not provide details on the specific criteria or thresholds Byrider uses to classify a payment or report as delinquent. This information would be crucial for a franchisee to understand how Byrider monitors customer payment behavior and manages potential credit risks.

A prospective Byrider franchisee should ask the franchisor for a detailed explanation of how Byrider defines and identifies delinquent payments and reports. Understanding the specific metrics and procedures Byrider uses to assess delinquency is essential for managing the financial performance and risk associated with the franchise.