What is the Byrider's best practice recommendation regarding pre-closing?

According to Byrider's 2025 Franchise Disclosure Document, a best practice for Byrider franchisees is to use a pre-closing video. This recommendation appears in the context of closing with the customer, specifically within Chapter 9, which focuses on wrapping up the deal and transitioning to CNAC (presumably Credit Acceptance Corporation, Byrider's affiliated finance company).

Implementing a pre-closing video could help ensure consistency in messaging and compliance across all transactions. It also provides an opportunity to clearly explain key terms and conditions to the customer before they sign any documents. This proactive approach may reduce misunderstandings and potential disputes later on.

For a prospective Byrider franchisee, adopting this best practice could lead to smoother transactions, improved customer satisfaction, and reduced risk of legal or compliance issues. It's important to note that while the FDD identifies this as a 'best practice,' it's not explicitly stated as a mandatory requirement. Therefore, franchisees should discuss with Byrider the specific content and implementation of the pre-closing video to ensure it aligns with the brand's standards and legal requirements.