According to the Byrider FDD, what section outlines the 'Code of Ethics'?

According to Byrider's 2025 Franchise Disclosure Document, the 'Code of Ethics' is outlined in section 2.2. This section falls under a broader list of topics that appear to define Byrider Franchising's purpose, values, and standards. Other topics covered in this section include the Byrider Franchising Vision Statement, the Byrider Franchising Values, standards for customer treatment and prohibitions against customer abuse, and best practices for appearance.

For a prospective franchisee, this means that Byrider places a significant emphasis on ethical conduct and customer relations. The FDD highlights that the Code of Ethics is a 'STANDARD', suggesting that adherence to these principles is not merely suggested but required. Understanding and implementing these ethical guidelines will be crucial for franchisees to align with Byrider's values and maintain a positive brand image.

The inclusion of items such as 'Prohibition against customer abuse' and 'Treatment of the customer' further underscores Byrider's commitment to ensuring a positive customer experience. Franchisees should pay close attention to these standards to ensure their business practices reflect Byrider's expectations. The FDD also covers practical aspects like appearance, indicating that Byrider has specific expectations for how franchisees present themselves and their business.

In summary, section 2.2 of the Byrider FDD, titled 'The Byrider Franchising Values', provides a comprehensive overview of the brand's Code of Ethics and related standards. Prospective franchisees should carefully review this section to fully understand Byrider's expectations for ethical conduct, customer relations, and overall business practices.