Is two-way connectivity to the reservations system required for Bw Premier Collection Hotel Owners?
Bw_Premier_Collection Franchise · 2025 FDDAnswer from 2025 FDD Document
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We recommend that System Hotels maintain certain designated computer equipment, as well as two-way connectivity to our reservations system. You may obtain the recommended computer equipment from any supplier and, if you choose to have two-way connectivity, you must pay us the related fees for two-way connectivity. System Hotels will have access to, but are not required to use, BestREV, our proprietary revenue management software that provides daily rate recommendations to drive optimal revenue and integrate with most PMS systems to implement recommended changes. This is offered to System Hotels at no additional cost, but does require our two-way Interface, and participation with our Rate Shopping Service.
We further recommend that System Hotels secure the GMS through our affiliate AutoClerk. The recommended GMS provides a full-suite guest management system for System Hotels which includes pre-registration, dynamic upsells, guest messaging, digital compendium and mobile check-out.
Source: Item 5 — Initial Fees (FDD pages 18–19)
What This Means (2025 FDD)
According to Bw Premier Collection's 2025 Franchise Disclosure Document, two-way connectivity to the brand's reservation system is recommended, but not required, for System Hotels. However, if a Bw Premier Collection hotel owner chooses to have two-way connectivity, they must pay the related fees.
The FDD also states that if a System Hotel is connected to the reservations system via two-way connectivity, Bw Premier Collection will have independent access to information generated or stored in the hotel's electronic cash registers and computer systems. Otherwise, Bw Premier Collection will not have independent access to this information.
If a Bw Premier Collection Hotel does not elect to use a Bw Premier Collection two-way interface, the hotel will make inventory available using Bw Premier Collection's Member Web (i.e., extranet). Additionally, Bw Premier Collection will automatically submit data for the hotel to Smith Travel Research if it is connected to Bw Premier Collection via a two-way interface; otherwise, the hotel must submit data manually to STR.