What sales and revenue management services does Bw Premier Collection provide during the operation of the Hotel?
Bw_Premier_Collection Franchise · 2025 FDDAnswer from 2025 FDD Document
During your operation of the Hotel, we (or our parent, affiliate, or designee) will:
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- Use commercially reasonable efforts to market the Hotel on our reservation service. We will also use commercially reasonable efforts to display relevant Hotel information (e.g., rates, availability, taxes, fees, Hotel and room information, cancellation and no-show policies, etc.) ("Hotel Information") on our reservation service (Distribution Agreement, Sections 2(a) and 2(b)).
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- Continue to furnish you access to the reservation service (Distribution Agreement, Sections 2(a) and 2(b)).
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- Use commercially reasonable efforts to provide sales and revenue management services (Distribution Agreement, Section 2(c)).
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- Allow the Hotel to participate in the BWR® and the gift card programs (Distribution Agreement, Section 2(d)).
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- Assess the Hotel at least once every 12 months to ensure the quality of the guest experience and the condition of the Hotel (Distribution Agreement, Section 2(e)).
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- Maintain information security procedures and controls to prevent the unintended disclosure of, and the unauthorized access to or misappropriation of, any personal data or information of any Hotel guest delivered through the reservation service (Distribution Agreement, Section 2(f)).
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- Provide to the Hotel digital marketing consultant services, to include: (i) primary contact for digital marketing channels; (ii) monitor/maintain optimization of hotel content; (iii) social media; and (iv) BWR® support (Distribution Agreement, Section 2(i)).
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 33–37)
What This Means (2025 FDD)
According to the 2025 Bw Premier Collection Franchise Disclosure Document, Bw Premier Collection will use commercially reasonable efforts to provide sales and revenue management services during the operation of the hotel. This is part of the ongoing support Bw Premier Collection offers to franchisees.
In addition to sales and revenue management services, Bw Premier Collection will market the hotel on its reservation service and display relevant hotel information such as rates, availability, taxes, fees, and cancellation policies. They will also continue to provide access to the reservation service and allow the hotel to participate in the BWR® and gift card programs.
Furthermore, Bw Premier Collection will assess the hotel at least once every 12 months to ensure the quality of the guest experience and the condition of the hotel. They also maintain information security procedures to protect guest data and provide digital marketing consultant services, including serving as the primary contact for digital marketing channels, monitoring and maintaining optimization of hotel content, social media, and BWR® support. These services aim to support the franchisee in effectively managing and promoting their hotel.