Is Bw Premier Collection required to provide any assistance to the franchisee before the Hotel begins operating?
Bw_Premier_Collection Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: Franchisor's Assistance, Advertising, Computer Systems, and Training]
ITEM 11
FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING
Except as listed below, we are not required to provide you with any assistance.
Before you begin operating the Hotel, we (or our parent, affiliate, or designee) will:
Furnish you with a reservation service (Distribution Agreement, Sections 2(a) and 2(b)).
Provide you with access to a list of suppliers that you can use that supply furniture, fixtures, equipment, opening inventory and supplies, and offer you the opportunity to engage our Studio Design Services for design and aesthetics assistance. We do not otherwise provide any assistance with obtaining, nor do we deliver or install, furniture, fixtures, equipment or opening inventory or supplies. Other than the requirements that you obtain and display front entrance and front desk plaques according to our specifications, and maintain the Hotel and provide amenities as we determine from time to time consistent with an upscale hotel (for a Premier Hotel) or upper-midscale hotel (for a Signature Hotel), we do not provide written specifications for furniture, fixtures, equipment or opening inventory or supplies.
During your operation of the Hotel, we (or our parent, affiliate, or designee) will:
[Item 11: Franchisor's Assistance, Advertising, Computer Systems, and Training]
Noting you are already operating as an existing hotel, we do not require or provide any training prior to your activating on our reservations system as a System Hotel. We do not require or provide any on-going or refresher training.
The typical length of time between signing a Distribution Agreement and commencing operations of a System Hotel and becoming active on the reservations system is two months. The specific timetable depends on various factors, including the time to complete the renovation work (if any), putting a preventative maintenance program and a "deep clean" program in place, deep cleaning the Hotel, achieving a passing BWI QA assessment, and compliance with all branding requirements.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 33–37)
What This Means (2025 FDD)
According to Bw Premier Collection's 2025 Franchise Disclosure Document, Bw Premier Collection is not required to provide franchisees with any assistance before they begin operating their hotel, except for a few specific items. Bw Premier Collection will furnish a reservation service and provide access to a list of suppliers for furniture, fixtures, equipment, opening inventory, and supplies. They also offer the opportunity to engage their Studio Design Services for design and aesthetics assistance.
Specifically, Bw Premier Collection does not provide assistance with obtaining, delivering, or installing furniture, fixtures, equipment, or opening inventory, beyond requiring front entrance and front desk plaques that meet their specifications. Franchisees must also maintain the hotel and provide amenities consistent with an upscale hotel (for a Premier Hotel) or upper-midscale hotel (for a Signature Hotel).
Since Bw Premier Collection franchisees are converting existing hotels, they are not required to undergo any training prior to activating on the reservation system. The typical length of time between signing a Distribution Agreement and commencing operations is two months, depending on factors such as renovation work, preventative maintenance programs, deep cleaning, QA assessment, and compliance with branding requirements.