Does Bw Premier Collection provide access to a reservation service to franchisees?
Bw_Premier_Collection Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: Franchisor's Assistance, Advertising, Computer Systems, and Training]
ITEM 11
FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING
Except as listed below, we are not required to provide you with any assistance.
Before you begin operating the Hotel, we (or our parent, affiliate, or designee) will:
Furnish you with a reservation service (Distribution Agreement, Sections 2(a) and 2(b)).
Provide you with access to a list of suppliers that you can use that supply furniture, fixtures, equipment, opening inventory and supplies, and offer you the opportunity to engage our Studio Design Services for design and aesthetics assistance. We do not otherwise provide any assistance with obtaining, nor do we deliver or install, furniture, fixtures, equipment or opening inventory or supplies. Other than the requirements that you obtain and display front entrance and front desk plaques according to our specifications, and maintain the Hotel and provide amenities as we determine from time to time consistent with an upscale hotel (for a Premier Hotel) or upper-midscale hotel (for a Signature Hotel), we do not provide written specifications for furniture, fixtures, equipment or opening inventory or supplies.
During your operation of the Hotel, we (or our parent, affiliate, or designee) will:
During your operation of the Hotel, we (or our parent, affiliate, or designee) will:
-
- Use commercially reasonable efforts to market the Hotel on our reservation service. We will also use commercially reasonable efforts to display relevant Hotel information (e.g., rates, availability, taxes, fees, Hotel and room information, cancellation and no-show policies, etc.) ("Hotel Information") on our reservation service (Distribution Agreement, Sections 2(a) and 2(b)).
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- Continue to furnish you access to the reservation service (Distribution Agreement, Sections 2(a) and 2(b)).
If a System Hotel is connected to our reservations system via two-way connectivity, we will
have independent access to information that will be generated or stored in the System Hotel's electronic cash registers and computer systems. We will not otherwise have independent access to information that will be generated or stored in the System Hotel's electronic cash registers and computer systems.
| Recommended Equipment | Cost |
|---|---|
| Optional Two-Way Connectivity | |
| Two-Way Connectivity Installation Fee | $1,500 |
| Two-Way Connectivity Support Fee | $41 to $669 per month depending on the type of PMS |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 33–37)
What This Means (2025 FDD)
According to Bw Premier Collection's 2025 Franchise Disclosure Document, Bw Premier Collection does furnish franchisees with a reservation service. Specifically, before a hotel begins operations as a Bw Premier Collection franchise, Bw Premier Collection will furnish a reservation service as stated in Sections 2(a) and 2(b) of the Distribution Agreement.
During the operation of the hotel, Bw Premier Collection will continue to furnish access to the reservation service, also referencing Sections 2(a) and 2(b) of the Distribution Agreement. Bw Premier Collection also commits to using commercially reasonable efforts to market the hotel on its reservation service and display relevant hotel information such as rates, availability, taxes, fees, and cancellation policies on the reservation service.
System Hotels also have the option of having two-way connectivity to Bw Premier Collection's reservation system. If a System Hotel is connected to the reservation system via two-way connectivity, Bw Premier Collection will have independent access to information generated or stored in the System Hotel's electronic cash registers and computer systems. The cost for optional two-way connectivity includes a $1,500 installation fee and a monthly support fee ranging from $41 to $669, depending on the type of Property Management System (PMS).