What information security procedures and controls does Bw Premier Collection maintain?
Bw_Premier_Collection Franchise · 2025 FDDAnswer from 2025 FDD Document
During your operation of the Hotel, we (or our parent, affiliate, or designee) will:
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- Maintain information security procedures and controls to prevent the unintended disclosure of, and the unauthorized access to or misappropriation of, any personal data or information of any Hotel guest delivered through the reservation service (Distribution Agreement, Section 2(f)).
| Required HMSS Fee | | | Hotel Managed Security Services ("HMSS") Fee | One-time fee for installation of HMSS typically ranging from $2,100 to $3,500 (depending on complexity of the installation) and monthly maintenance fee of $130 per month upon installation of HMSS |
System Hotels must obtain a PMS but it may the PMS of their choosing. All System Hotels are required to ensure that their PMS's are kept current on software updates/upgrades.
If a System Hotel is connected to our reservations system via two-way connectivity, we will have independent access to information that will be generated or stored in the System Hotel's electronic cash registers and computer systems. We will not otherwise have independent access to information that will be generated or stored in the System Hotel's electronic cash registers and computer systems.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 33–37)
What This Means (2025 FDD)
According to the 2025 Bw Premier Collection Franchise Disclosure Document, Bw Premier Collection maintains information security procedures and controls to prevent the unintended disclosure, unauthorized access, or misappropriation of any personal data or information of any hotel guest delivered through the reservation service. This is part of the services that Bw Premier Collection (or its parent, affiliate, or designee) will provide during the operation of the hotel.
In addition to these general procedures and controls, Bw Premier Collection requires System Hotels to have a Hotel Managed Security Service (HMSS). The one-time installation fee for HMSS typically ranges from $2,100 to $3,500, depending on the complexity of the installation. Furthermore, there is a monthly maintenance fee of $130 upon installation of HMSS.
System Hotels are also recommended to have certain computer equipment. While System Hotels must obtain a Property Management System (PMS), they can choose their own PMS. However, all System Hotels are required to ensure that their PMS's are kept current on software updates and upgrades. If a System Hotel is connected to Bw Premier Collection's reservations system via two-way connectivity, Bw Premier Collection will have independent access to information generated or stored in the System Hotel's electronic cash registers and computer systems. Otherwise, Bw Premier Collection will not have independent access to this information.