Are the computer-related fees for a Bw Premier Collection franchise refundable?
Bw_Premier_Collection Franchise · 2025 FDDAnswer from 2025 FDD Document
System Hotels are recommended to have certain computer equipment, have the option of having two-way connectivity to our reservations system and the option of securing the Guest Management System ("GMS"), and are required to have a Hotel Managed Security Service ("HMSS"), each at the following costs:
We will approve or reject the Application, which includes conversion of an existing hotel at a specified site to a System Hotel, within approximately 60 days of receiving the Application. If we reject the Application, we will not enter into a Distribution Agreement with you and we will not refund the Application Fee you paid. However, if you pay an Impact Study Fee and your Application is denied, we will refund the Impact Study Fee.
Source: Item 5 — Initial Fees (FDD pages 18–19)
What This Means (2025 FDD)
Based on the 2025 FDD, the document does not specifically state whether computer-related fees for a Bw Premier Collection franchise are refundable. However, the FDD does state that if Bw Premier Collection rejects an application, the application fee will not be refunded. However, if an Impact Study Fee is paid and the application is denied, the Impact Study Fee will be refunded.
Item 11 of the Bw Premier Collection FDD mentions that System Hotels are recommended to have certain computer equipment and have the option of securing the Guest Management System (GMS) and are required to have a Hotel Managed Security Service (HMSS). The FDD does not specify whether these fees are refundable.
Prospective franchisees should clarify the refundability of computer system fees with Bw Premier Collection during their due diligence. Understanding the conditions under which these fees are refundable or non-refundable is crucial for making an informed investment decision.