factual

Does BWI guarantee any specific reservations or revenue for a Bw Premier Collection hotel?

Bw_Premier_Collection Franchise · 2025 FDD

Answer from 2025 FDD Document

  • a. Use commercially reasonable efforts to market the Hotel on BWI Reservation Channels to facilitate Hotel reservations.

  • b. Use commercially reasonable efforts to display relevant Hotel information (e.g., rates, availability, taxes, fees, Hotel and room information, cancellation and noshow policies, etc.) ("Hotel Information") on BWI Reservation Channels.

  • c. Use commercially reasonable efforts to provide sales and revenue management services as noted in Exhibit A.

  • h. Make all Hotel non-booked rooms available (i.e., last room availability) for display on, and bookable through, BWI Reservation Channels, BWI distribution partner channels, including B2B channels such as the Global Distribution System ("GDS"), and online travel agencies that have a distribution contract with BWI that allows for the sale of Hotel's rooms.

  • j. Provide to BWI all room rates and rate plans equal to or better than those made available or offered to the public through any Hotel, third-party booking or other distribution channel on a last room available basis. Hotel shall comply with BWI's rate integrity requirements.

  • x. Honor, during the Term and after the Term if contracted for during the Term, room rates and dates of arrival contracted for and/or agreed to through: (i) the execution of a contract between the Hotel and a BWI sales client (e.g., corporate, MICE or leisure); or (ii) the issuance of a confirmation generated by BWI sales staff documenting the Hotel's agreement to rates and availability.

  • z. Not treat any guest that books through BWI any differently than any guest who books through a non-BWI channel (e.g., cancellations, no-shows, relocations for overbooking).

Source: Item 23 — Receipts (FDD pages 54–203)

What This Means (2025 FDD)

According to the 2025 FDD, Bw Premier Collection does not guarantee specific reservations or revenue for its hotels. However, Best Western International (BWI) agrees to use commercially reasonable efforts to market the Hotel on BWI Reservation Channels to facilitate Hotel reservations. BWI will also use commercially reasonable efforts to display relevant Hotel information (e.g., rates, availability, taxes, fees, Hotel and room information, cancellation and no-show policies, etc.) on BWI Reservation Channels. BWI also agrees to use commercially reasonable efforts to provide sales and revenue management services as noted in Exhibit A.

As part of the agreement, the franchisee must make all Hotel non-booked rooms available (i.e., last room availability) for display on, and bookable through, BWI Reservation Channels, BWI distribution partner channels, including B2B channels such as the Global Distribution System ("GDS"), and online travel agencies that have a distribution contract with BWI that allows for the sale of Hotel's rooms. The franchisee must also provide to BWI all room rates and rate plans equal to or better than those made available or offered to the public through any Hotel, third-party booking or other distribution channel on a last room available basis and comply with BWI's rate integrity requirements.

While Bw Premier Collection does not guarantee revenue, it does obligate the franchisee to honor, during the Term and after the Term if contracted for during the Term, room rates and dates of arrival contracted for and/or agreed to through: (i) the execution of a contract between the Hotel and a BWI sales client (e.g., corporate, MICE or leisure); or (ii) the issuance of a confirmation generated by BWI sales staff documenting the Hotel's agreement to rates and availability. The franchisee also may not treat any guest that books through BWI any differently than any guest who books through a non-BWI channel (e.g., cancellations, no-shows, relocations for overbooking).

In general, it is uncommon for franchisors to guarantee specific revenue or reservation numbers, as a hotel's success depends on many factors, including location, market conditions, and management. The Bw Premier Collection franchise agreement outlines the responsibilities of both the franchisor and franchisee in marketing and managing the hotel to maximize revenue, but the ultimate financial outcome depends on the franchisee's execution and local market dynamics.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.