Under what circumstances might Burros Fries require a franchisee, owner, or general manager to complete additional training programs?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
We will provide you with memos and/or newsletters that will contain ongoing training relating to your Business and access to additional or refresher training programs that may be conducted through the telephone, webinars or video training at no cost to you. In very rare instances, we may periodically require that you or your Owners (if you are an entity) and/or general manager to complete additional or refresher training programs to correct, improve or enhance the operations of your Business. Such additional or refresher training programs may be conducted through the telephone, webinars, video training or at annual conferences. Anyone attending additional or refresher training programs (training other than by telephone, webinars or video training) will be subject to an additional training fee and all costs associated with attending the training program such as travel, room and board (as described in paragraph 14 (iii) above).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2024 FDD)
According to Burros Fries's 2024 Franchise Disclosure Document, Burros Fries has the right to mandate that franchisees (or their owners, if the franchisee is an entity) and their general managers complete additional or refresher training programs during the franchise term. This additional training aims to correct, improve, or enhance the operations of the Burros Fries business.
These additional training programs may be conducted via telephone, webinars, video training, or at annual conferences. If the training is not conducted via telephone, webinars, or video training, attendees are subject to an additional training fee, and they must cover all associated costs, including travel, room, and board. The FDD also states that Burros Fries will provide ongoing training relating to the business through memos and newsletters, as well as access to additional or refresher training programs that may be conducted through telephone, webinars, or video training at no cost to the franchisee.
This clause in the FDD highlights the importance Burros Fries places on maintaining operational standards and adapting to changes in the market. It also means that franchisees should be prepared to invest further in training, both in terms of time and money, if Burros Fries deems it necessary to improve the performance of their franchise. Franchisees should factor in potential additional training costs when assessing the overall financial viability of the franchise.