What topics are covered during the classroom training for the Burros Fries franchise?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
The Operations Manual will detail all aspects of Franchise operations presented in training and serve as an ongoing reference. Updates to the Operations Manual will be made available to you through various means including online. All of the training sessions will be taught by a combination of Fernando Ruiz who has over ten (10) years of restaurant experience and Alejandra Partida who has over five (5) years of restaurant industry experience. Occasionally, different guest speakers may make an appearance at the training program to provide information. For example, some speakers may be our employees, franchisees, vendors or industry experts. Our training program uses presentations, demonstrations, examples from the Operations Manual, on the job training.
| ARTICLE 1 | Welcome To Burros & Fries 1 | (1 page) |
|---|---|---|
| ARTICLE 2 | Burros & Fries Philosophy 2 | (1 page) |
| ARTICLE 3 | Build-Out, Design & Furnishing 3 | (10 pages) |
| ARTICLE 4 | Approved Menu Items & Retail Products 13 | (5 pages) |
| ARTICLE 5 | Approved Recipes 18 | (10 pages) |
| ARTICLE 6 | Approved Kitchen Equipment & Specs 28 | (5 pages) |
| ARTICLE 7 | Front of House Operations 33 | (10 pages) |
| ARTICLE 8 | Price Guidelines 43 | (10 pages) |
| ARTICLE 9 | Prep For Back of House 53 | (10 pages) |
| ARTICLE 10 | Back of House Operations 63 | (10 pages) |
| ARTICLE 11 | Kitchen Manager Responsibilities 73 | (10 pages) |
| ARTICLE 12 | Front of House Manager Responsibilities 83 | (10 pages) |
| ARTICLE 13 | Hiring Guidelines and Retention 93 | (10 pages) |
| ARTICLE 14 | Franchisee Obligations 103 | (15 pages) |
| ARTICLE 15 | Safety and Sanitation Guidelines 108 | (15 pages) |
| ARTICLE 16 | Customer Service Standards 123 | (10 pages) |
| ARTICLE 17 | POS System and Software 133 | (10 pages) |
| ARTICLE 18 | Ordering and Inventory Management 143 | (15 pages) |
| ARTICLE 19 | Food Cost 158 | (10 pages) |
| ARTICLE 20 | Approved Vendors and Suppliers168 | (8 pages) |
- (10) The initial training program is designated for you (or one Owner if you are an Entity), one manager, and one other key personnel or any combination thereof for a total of three people.
If more than three people attend the initial training program, we may impose a training fee of $300 per person for ½ a day of training (Franchise Agreement, Section 20.A).
- (i.) It is required that you (or your managing partner, managing member, member, or shareholder), your manager and all your employees have successfully obtained a food handlers certification in your home state.
You are responsible for all costs associated with attending the program such as travel, room and board.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2024 FDD)
According to the 2024 Burros Fries Franchise Disclosure Document, the initial training program covers various aspects of operating a Burros Fries franchise. The Operations Manual details all aspects of franchise operations presented in training and serves as an ongoing reference. The training sessions are taught by Fernando Ruiz and Alejandra Partida, who have several years of restaurant experience. Guest speakers, such as employees, franchisees, vendors, or industry experts, may also provide information during the training program. The training program uses presentations, demonstrations, examples from the Operations Manual, and on-the-job training.
The classroom training includes topics such as the Burros & Fries philosophy, build-out and design, approved menu items and recipes, kitchen equipment specifications, front and back of house operations, and price guidelines. It also covers kitchen and front of house manager responsibilities, hiring guidelines, franchisee obligations, safety and sanitation, customer service standards, POS systems, ordering and inventory management, food cost, and approved vendors and suppliers.
The initial training program is designated for the franchisee (or one owner if the franchisee is an entity), one manager, and one other key personnel or any combination thereof for a total of three people. If more than three people attend the initial training program, Burros Fries may impose a training fee of $300 per person for ½ a day of training. Franchisees are also required to ensure that they, their managers, and all employees obtain a food handlers certification in their home state, which covers food handling and safety training. The franchisee is responsible for all costs associated with attending the program such as travel, room, and board.