Who is responsible for training a replacement General Manager for a Burros Fries franchise, and at whose expense?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
Manager must be readily and continuously available to us. Franchisee will keep us advised, in writing, of all management personnel involved in the operation of the Business. Franchisee must train a replacement General Manager (who we may disapprove in our sole and absolute discretion) in accordance with our training program at Franchisee's expense. Franchisee's replacement General Manager may attend our training program for a fee and subject to space availability. Currently the fee is three hundred dollars ($3
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 44–45)
What This Means (2024 FDD)
According to the 2024 Burros Fries Franchise Disclosure Document, the franchisee is responsible for training any replacement General Manager, and the franchisee bears the expense of this training. The replacement General Manager must be trained in accordance with Burros Fries' standards, and Burros Fries has the right to disapprove any replacement General Manager at their discretion.
The franchisee can have their replacement General Manager attend Burros Fries' training program, but this is subject to space availability and requires a fee. Currently, the fee is $300 per person per half day. In addition to the training fee, the franchisee, its owners, and/or the General Manager are responsible for all travel, room and board, and food expenses associated with the training.
This arrangement places the onus of ensuring a qualified General Manager on the franchisee. While Burros Fries provides the training program, the franchisee must cover all associated costs and ensure the replacement meets the brand's standards. This is a fairly standard practice in the franchise industry, as franchisees are generally responsible for the operational costs of their specific location, including staff training.