How can Burros Fries provide refresher or additional training?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
We will provide you with memos and/or newsletters that will contain ongoing training relating to your Business and access to additional or refresher training programs that may be conducted through the telephone, webinars or video training at no cost to you. In very rare instances, we may periodically require that you or your Owners (if you are an entity) and/or general manager to complete additional or refresher training programs to correct, improve or enhance the operations of your Business. Such additional or refresher training programs may be conducted through the telephone, webinars, video training or at annual conferences. Anyone attending additional or refresher training programs (training other than by telephone, webinars or video training) will be subject to an additional training fee and all costs associated with attending the training program such as travel, room and board (as described in paragraph 14 (iii) above).
There may be an additional cost for refresher training programs.
You are responsible for all costs associated with attending such training opportunities we may provide for you such as travel, room and board.
- (iv.) After the opening of your business, we may provide to you and your personnel, access to information and support through franchise portals online.
Support may also be available from our corporate headquarters and we may provide refresher training or Additional Training all of which can be done either through phone, web based ("webinars"), video or at locations designated by us (most likely at our headquarters).
Such refresher or continuing
education (other than by phone, webinars or video) may have a registration charge to you which will not exceed more than $300 per person per ½ day. You are responsible for costs associated with you attending the programs such as travel, room and board or our expenses if we come to you. The refresher training and/or continuing education will normally not exceed a day and we expect to have at least quarterly programs subject to special need We may conduct an annual convention in which refresher and/or continuing education will be made available at such place as shall be designated by us for all franchisees but will most likely be at our headquarters. A registration fee for each participant may be required which we will work in good faith to maintain at our cost and you will be responsible for costs associated with attending the convention such as travel, room and board. The registration fee for conferences will not exceed $1,000 per person. The fees charged above may be increased based on the increase of actual costs incurred by us.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2024 FDD)
According to the 2024 Burros Fries Franchise Disclosure Document, Burros Fries offers several avenues for refresher and additional training to franchisees and their staff. Burros Fries may provide ongoing training through memos, newsletters, telephone calls, webinars, or video training at no cost to the franchisee. In certain instances, Burros Fries may require additional training programs to improve the franchisee's business operations, which may be conducted via telephone, webinars, video training, or at annual conferences.
If the additional or refresher training is not done via telephone, webinars, or video, the franchisee will be responsible for an additional training fee, as well as costs associated with attending the training, such as travel, room, and board. Burros Fries may also provide access to information and support through online franchise portals. Support may also be available from the corporate headquarters through phone, web-based seminars, video, or at designated locations.
Refresher or continuing education, excluding phone, webinars, or video, may have a registration charge that will not exceed $300 per person per ½ day. Franchisees are responsible for costs associated with attending these programs, including travel, room, and board, or the franchisor's expenses if they come to the franchisee. These programs normally do not exceed a day, and Burros Fries expects to have at least quarterly programs, subject to special needs. Burros Fries may also conduct an annual convention where refresher and continuing education will be available, with a registration fee not exceeding $1,000 per person. The fees charged may increase based on the increase of actual costs incurred by Burros Fries.