Does Burros Fries offer training programs for franchisees and their management staff?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]
- (9) Offer certain training programs designed to assist you and your management staff in the operation of your Business.
We will also provide Additional training to any new manager of your Franchise. (Franchise Agreement, Section 20.A).
- (10) The initial training program is designated for you (or one Owner if you are an Entity), one manager, and one other key personnel or any combination thereof for a total of three people.
If more than three people attend the initial training program, we may impose a training fee of $300 per person for ½ a day of training (Franchise Agreement, Section 20.A).
- (14) Before the opening of your Burros & Fries Business you (or an Owner if you are an Entity) and at least one other manager you designate (you must have a minimum of at least one General Manager, of which can be but does not need to be you or one of the Owners of your Business) are required to attend our initial training program at our corporate headquarters unless such headquarters is moved.
We provide the training periodically as needed.
The training program is included in your Initial Franchise Fee.
You are responsible for all costs associated with attending the program such as travel, room and board.
- (iii.) After the completion of the initial training program by you, your Owner and/or your manager, we will provide training to any new manager of your Business at your requestfor which an Additional Training Fee of up to $300 per ½ day per person may be required.
The trainee(s) will be responsible for all costs related to attending training such as travel, room and board.
In addition, we have the right to require that you (and if you are an Entity, any Owner) and any other manager(s) complete refresher training programs during the term of the Franchise Agreement, to be furnished at our corporate headquarters.
There may be an additional cost for refresher training programs.
There may be an additional cost for refresher training programs.
You are responsible for all costs associated with attending such training opportunities we may provide for you such as travel, room and board.
- (iv.) After the opening of your business, we may provide to you and your personnel, access to information and support through franchise portals online.
Support may also be available from our corporate headquarters and we may provide refresher training or Additional Training all of which can be done either through phone, web based ("webinars"), video or at locations designated by us (most likely at our headquarters).
Such refresher or continuing
education (other than by phone, webinars or video) may have a registration charge to you which will not exceed more than $300 per person per ½ day. You are responsible for costs associated with you attending the programs such as travel, room and board or our expenses if we come to you. The refresher training and/or continuing education will normally not exceed a day and we expect to have at least quarterly programs subject to special need We may conduct an annual convention in which refresher and/or continuing education will be made available at such place as shall be designated by us for all franchisees but will most likely be at our headquarters. A registration fee for each participant may be required which we will work in good faith to maintain at our cost and you will be responsible for costs associated with attending the convention such as travel, room and board. The registration fee for conferences will not exceed $1,000 per person. The fees charged above may be increased based on the increase of actual costs incurred by us.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2024 FDD)
According to Burros Fries's 2024 Franchise Disclosure Document, Burros Fries offers certain training programs designed to assist franchisees and their management staff in the operation of their business. The initial training program is designated for the franchisee (or one Owner if the franchisee is an Entity), one manager, and one other key personnel or any combination thereof for a total of three people. If more than three people attend the initial training program, Burros Fries may impose a training fee of $300 per person for ½ a day of training.
Before opening a Burros Fries Business, the franchisee (or an Owner if the franchisee is an Entity) and at least one other manager the franchisee designates (the franchisee must have a minimum of at least one General Manager, of which can be but does not need to be the franchisee or one of the Owners of the Business) are required to attend the initial training program at Burros Fries's corporate headquarters unless such headquarters is moved. Burros Fries provides the training periodically as needed. The training program is included in the Initial Franchise Fee. The franchisee is responsible for all costs associated with attending the program such as travel, room and board.
After completing the initial training program, Burros Fries will provide training to any new manager of the franchisee's Business at the franchisee's request, for which an Additional Training Fee of up to $300 per ½ day per person may be required. The trainee(s) will be responsible for all costs related to attending training such as travel, room and board. Burros Fries has the right to require that the franchisee (and if the franchisee is an Entity, any Owner) and any other manager(s) complete refresher training programs during the term of the Franchise Agreement, to be furnished at their corporate headquarters. There may be an additional cost for refresher training programs.
After opening the business, Burros Fries may provide the franchisee and their personnel access to information and support through franchise portals online. Support may also be available from their corporate headquarters and they may provide refresher training or Additional Training all of which can be done either through phone, web based ("webinars"), video or at locations designated by them (most likely at their headquarters). Such refresher or continuing education (other than by phone, webinars or video) may have a registration charge to the franchisee which will not exceed more than $300 per person per ½ day. The registration fee for conferences will not exceed $1,000 per person. The fees charged above may be increased based on the increase of actual costs incurred by Burros Fries.