If a Burros Fries franchisee offers additional services unique to their area, what must they do?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
You may also offer additional services that are unique to your area in an effort to blend in with your community; however, you must obtain our written approval before such products, menu items, retail items and services are offered and the time to approve or deny your request is described below. Our response to a written request by you to approve any product, menu item, retail item or service you wish to offer will be made within thirty (30) days after we receive it. Approval may be revoked in our sole discretion where an approved product, menu item, retail item or service does not adhere to our standards as specified in the Operations Manual. We will notify you either by email or any other written form of communication of our approval, disapproval or revocation of any prior approval of any product, menu item, retail item or service.
Source: Item 16 — RESTRICTIONS ON WHAT THE FRANCHISEE MAY SELL (FDD pages 45–46)
What This Means (2024 FDD)
According to Burros Fries's 2024 Franchise Disclosure Document, a franchisee may offer additional services unique to their area to better integrate with the local community. However, before offering such products, menu items, retail items, and services, the franchisee must first obtain written approval from Burros Fries.
Burros Fries will respond to the franchisee's written request within thirty (30) days of receipt. Approval may be revoked if the product, menu item, retail item, or service does not adhere to Burros Fries's standards as specified in the Operations Manual. Burros Fries will notify the franchisee of approval, disapproval, or revocation of prior approval via email or other written communication.
This requirement ensures that all offerings at Burros Fries locations, even those tailored to local markets, maintain the brand's standards and quality. It also gives Burros Fries control over the products and services associated with its brand, protecting its reputation and consistency across all franchise locations. This is a fairly standard practice in franchising, as franchisors typically want to maintain uniformity and quality control across all locations operating under their brand name.