Can a Burros Fries franchisee take actions that are harmful to the goodwill associated with the Burros Fries brand?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
tandards attendant thereto and contained in the Operating Manual as well as our policy statements, which underlie the goodwill associated with and symbolized by the Names and Marks.
B. Franchisee is Licensed to Use Names and Marks
With respect to Franchisee's franchised use of Burros & Fries Franchise, Inc.'s Names and Marks pursuant to this Agreement, Franchisee agrees that:
- Franchisee shall use only the Names and Marks as are approved in writing by us for Franchisee's use, and shall use them only in the manner authorized and permitted by us and that in any use whatsoever of the Names and Marks of ours that the Names and Marks are identified as being registered to or owned by Burros & Fries Franchise, Inc., with exclusive rights give to us;
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- Franchisee shall use the Names and Marks only in connection with the operation of the Business and in advertising for the Business conducted at or from the Franchisee's web page and Accepted Location;
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- Franchisee shall use and display, as we may require in the operation of the Business, a notice in the form approved by us indicating that Franchisee is a "Franchise of Burros & Fries" and that the Names and Marks are used by Franchisee under such Franchise. Franchisee must indicate to third parties that it is "independently owned and operated" and that we own the Marks and Franchisee uses them under a license;
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- Unless otherwise authorized or required by us, Franchisee shall operate and advertise the Business under the Name and Mark "Burros & Fries";
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- Franchisee's right to use the Names and Marks is limited to such usages as are authorized under this Agreement, and any unauthorized use shall constitute an infringement of our rights and a material breach of this Agreement;
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- Franchisee must obtain our approval for any use of any item of printed material of any kind bearing any of the Names or Marks, unless we supplied the item. We shall approve or deny Franchisee's request, which approval is in our sole discretion, within thirty (30) days of receipt of Franchisee's written request. If we fail to respond to Franchisee's request within said thirty (30) day period, Franchisee's request shall be deemed denied. Franchisee shall use such notices of Trademark registrations and copyrights as we specify.
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- Franchisee shall not use the Names and Marks to incur any obligations or indebtedness on our behalf;
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- Franchisee shall not use the Names and Marks or any part thereof as part of its corporate or other legal name;
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- Except as otherwise permitted in this Agreement, Franchisee shall not use the Names and Marks or any part thereof in any form on the Internet, including but not limited to, addresses, domain names, URL's, Websites, links, metatags, locators and search techniques;
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- Franchisee shall comply with our instructions in filing and maintaining the requisite trade name or fictitious name registration, and shall execute any documents deemed necessary by us or our counsel to obtain protection for the Names and Marks or to maintain their continued validity and enforceability;
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- In the event any litigation involving the Names and Marks is instituted or threatened against Franchisee, Franchisee shall promptly notify us and shall cooperate fully with us in defending such litigation. Franchisee agrees to execute any and all instruments and documents, render such assistance, and do such acts or things as may, in the sole opinion of us, reasonably be necessary or advisable to protect and maintain the interests of us or any other interested party in the Names or Marks. Other than what is stated in this Agreement, we are not obligated to protect Franchisee's right to use the Marks or protect Franchisee against claims of infringement or unfair competition with respect to them and may direct Franchisee not to use the Marks or to change the Marks at Franchisee's expense. We will control all such litigation, arbitration, and mediation involving the
Marks. The Franchisee has no authority to institute any litigation, file any arbitration, or institute any request for mediation regarding the Marks, nor does the Franchisee have any authority to enter into any settlement negotiations. Although we are not contractually obligated to protect the Marks or Franchise's right to use them, as a matter of corporate policy, we intend to defend the Marks vigorously.
Source: Item 22 — CONTRACTS (FDD page 53)
What This Means (2024 FDD)
According to the 2024 Burros Fries Franchise Disclosure Document, franchisees are obligated to protect the brand's reputation and goodwill. The agreement explicitly states that franchisees must use the Burros Fries names and marks only as approved and in a manner authorized by the franchisor. Unauthorized use of these marks constitutes a material breach of the agreement and an infringement of the franchisor's rights. This means a franchisee cannot alter logos, slogans, or marketing materials without express permission from Burros Fries.
Burros Fries franchisees must operate and advertise the business under the name "Burros & Fries" unless otherwise authorized. They are also required to indicate to third parties that the business is independently owned and operated under a franchise from Burros Fries, ensuring clarity about the brand's structure. All printed materials bearing the brand's names or marks must be approved by Burros Fries, with a 30-day review period for such requests. Failure to obtain approval, whether explicit or by the franchisor's lack of response within 30 days, is considered a denial.
Upon termination or expiration of the franchise agreement, franchisees must immediately cease using any confidential information, methods, trade secrets, or descriptions of products and services associated with Burros Fries. This includes names, marks, proprietary marks, distinctive forms, slogans, symbols, signage, logos, and devices associated with the system. Franchisees are required to make changes to signage, vehicles, and buildings to distinguish the business from its former appearance and from other Burros Fries businesses. They must also comply with non-compete and confidentiality agreements and return all confidential information to the franchisor. These measures are in place to ensure that former franchisees do not damage the brand's reputation or unfairly compete with existing Burros Fries locations.
Furthermore, franchisees cannot notify guests of the termination or expiration of the agreement without prior written consent from Burros Fries. The franchisor retains the sole right to notify guests in a manner they deem appropriate, and all existing guest and account lists become the property of Burros Fries. This provision ensures that the franchisor maintains control over customer communications during and after the termination process, preventing potential damage to the brand's image and customer relationships. These stipulations collectively highlight the importance Burros Fries places on protecting its brand identity and goodwill, and the measures franchisees must take to uphold these standards.