What are some of the criteria Burros Fries uses to evaluate potential vendors?

According to Burros Fries's 2024 Franchise Disclosure Document, the company has specific criteria for approving vendors and suppliers. These criteria include demand, relevance to the Burros Fries system, price, value, quality, reliability, accuracy of product claims, safety, warranty, prompt attention to complaints, financial stability, litigation against the supplier, recall history, frequency of delivery, appearance, and contributions or other benefits to Burros Fries and/or any marketing fund. These factors allow Burros Fries to ensure that all vendors meet the standards required to maintain the quality and consistency of the brand.

Burros Fries may also require potential vendors and suppliers to provide certain information, sign a nondisclosure agreement, guarantee the level of quality, and produce sufficient samples for testing, which the franchisee will pay for. The company may also ask franchisees to submit specifications, photographs, drawings, or other information and samples to determine whether the items meet their standards. There is a product, vendor, and equipment assessment fee for supplier approval, and third-party testing may be required, with the franchisee covering the costs.

These standards and specifications may be found in the Operations Manual or in periodic written notices to franchisees. Burros Fries retains the right to disapprove any product, piece of kitchen equipment, and/or supply sources that are not on the approved vendor list, and franchisees are prohibited from using, offering, or selling any unauthorized items. Burros Fries will respond to a franchisee's written request to approve a product, piece of equipment, or a supplier within 30 days after receiving it. Approval may be revoked if the approved item or vendor does not adhere to the specifications, and Burros Fries will notify the franchisee of any approval, disapproval, or revocation via email or other written communication.