What criteria does Burros Fries use to determine if a franchisee is qualified to manage the business?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
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- (ii.) If any proposed manager does not satisfactorily complete our training program, we will notify you, and you may then select and enroll a substitute manager in our training program. If, during the training program we determine, in our sole discretion, that you (or any Owner if you are an Entity) or any other manager is not qualified to manage, you have the right to appoint someone else to be trained by us at your expense. If that other person does not satisfactorily complete our training, we have the right to terminate the Franchise Agreement. The criteria that we will use to determine whether or not we deem you (or your managing partner, member or shareholders) qualified to manage the Business includes, but is not limited to, your lack of business experience, your personality makes it difficult for you to service guests, or you do not have the appropriate licenses or permits to operate the franchise. We will send you a written termination notice upon our determination of such qualification.
- (iii.) After the completion of the initial training program by you, your Owner and/or your manager, we will provide training to any new manager of your Business at your requestfor which an Additional Training Fee of up to $300 per ½ day per person may be required. The trainee(s) will be responsible for all costs related to attending training such as travel, room and board.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2024 FDD)
According to Burros Fries's 2024 Franchise Disclosure Document, the criteria used to determine if a franchisee (or their manager) is qualified to manage the business include, but are not limited to, a lack of business experience, a personality that makes it difficult to service guests, or the absence of appropriate licenses or permits to operate the franchise. If Burros Fries determines that the franchisee or manager is not qualified during the training program, they will notify the franchisee, who then has the option to appoint a substitute manager for training at their own expense.
If the substitute manager also fails to complete the training program satisfactorily, Burros Fries reserves the right to terminate the Franchise Agreement. Burros Fries will provide a written termination notice if they determine the franchisee or manager is not qualified. This ensures that all Burros Fries locations are managed by individuals deemed competent by the franchisor, maintaining brand standards and customer service quality.
In addition to the criteria mentioned above, it is required that the franchisee (or their managing partner, member, or shareholder), their manager, and all employees successfully obtain a food handlers certification in their home state. This certification demonstrates that they have received the necessary food handling and safety training required for operating the Burros Fries business. The food handler certification can be obtained through classroom settings or, in some states, online courses.