What costs are the responsibility of the Burros Fries franchisee if they request additional training for their Employees?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
ents; sales, merchandising, promotional programs and marketing; administration and so forth. We reserve the right to increase the per day fee a reasonable amount based on reasonable criteria.
We may, but are not obligated to, offer additional training resources to the Franchisee to be determined by us, for the operation, advertising and promotion of the Business which may include certification programs, seminars, workshops, product or service training programs, annual convention and information available through our website for the benefit of the Franchisee and the Franchisee's employees. We may charge a reasonable fee for additional training if deemed appropriate. Any and all travel, food,
and accommodations and other expenses incurred by the Franchisee or Franchisee's representatives or employees attending our training shall be paid by the Franchisee.
As part of the initial training program, we will provide Franchisee with: a written list of approved Products and Services Franchisee can offer in its Business; a written list of approved vendors and suppliers to lease and/or purchase products, supplies, kitchen equipment and services from; a written list of recipes including food preparation and presentation standards; a written list of cleaning standards and recommended procedures for hiring a professional laundry services; product knowledge and specifications, strategies for leasing and/or purchasing kitchen equipment, products and supplies; inventory management, kitchen equipment operations, operational standards and techniques in efficiencies, service standards, recommended hiring and training guidelines, safety procedures, merchandising, sales and promotional strategies, suggested pricing for Products and Services in addition to software programs as described in Section 20.I that may or may not have been developed by us (or our affiliates) and required in the operation of each Business. We reserve the right, in our sole discretion, to add, modify and change such training from time to time. Franchisee will be responsible for all costs associated with the administration of such changes.
We will provide Franchisee with any Software, if developed. Basic initial training for the Software and all other software programs necessary to run the Business will be provided as part of the initial franchise training program. In addition, we may provide technical support, ongoing assistance, consultation and upgrade requirements for Franchisee's computers, tablets, POS system and software. We will update and make changes to the Software, if developed, as it deems necessary. We will provide recommendations for other software programs necessary for the operation of the Business. All costs associated with installation, upgrading, protecting and maintaining the computers, tablets, POS system and all other software programs necessary for the operation of the Business are the sole responsibility of the Franchisee.
We will provide ongoing guidance in the operation of Franchisee's Business and provide assistance to resolve operational challenges which Franchisee may encounter outside the scope of the Operations Manual.
Source: Item 22 — CONTRACTS (FDD page 53)
What This Means (2024 FDD)
According to Burros Fries's 2024 Franchise Disclosure Document, if a franchisee or their employees attend additional training, the franchisee is responsible for covering all associated expenses. These expenses include travel, food, and accommodations. Burros Fries may also charge a reasonable fee for the additional training itself, if deemed appropriate.
Burros Fries may offer additional training resources for franchisees and their employees, covering areas such as business operations, advertising, and promotion. These resources can include refresher training programs, seminars, workshops, and information available through the intranet system on the Burros Fries website.
Additionally, Burros Fries may conduct an annual conference, potentially at their headquarters. While a registration fee may be required for each participant, not exceeding $1,000 per person, the franchisee is responsible for costs like travel, food, and accommodations when attending the conference. Burros Fries also has the option to provide continuing education sessions, potentially with a registration charge of $300 per day per person, with the franchisee covering all associated costs such as travel, food, and accommodations. If Burros Fries provides these sessions onsite at the franchisee's business, the franchisee will be responsible for Burros Fries's expenses, such as travel, food, and accommodations.