How will Burros Fries communicate changes to standards and specifications to franchisees?

According to Burros Fries's 2024 Franchise Disclosure Document, the primary methods of communication with franchisees are through emails, phone calls, text messages, and an intranet system available on the Burros Fries website. Franchisees are responsible for staying informed about all information conveyed through these channels and adhering to any standards and specifications communicated.

Burros Fries may establish and modify the standards and specifications for the operation of the franchisee's business through these communications. This includes changes to menu items, recipes, operational procedures, and approved vendors. Franchisees must strictly follow the methods, standards, and specifications prescribed in the Operations Manual or in writing.

Burros Fries also communicates changes to standards and specifications through periodic written notices. These notices may cover various aspects of the business, including products, supplies, kitchen equipment, and services. Franchisees are required to maintain sufficient supply, sell, and use only the products, supplies, kitchen equipment, and services that meet Burros Fries's standards and specifications.

If Burros Fries requires a minimum inventory of products in the future, franchisees will be notified by email or other written communication and will be given 90 days to comply with the new requirements at their own cost. Burros Fries will also provide a written list of approved products, menu items, and retail items authorized for use after signing the Franchise Agreement and during initial training.