Who bears the cost of training a replacement for a previously trained person for a Burros Fries franchise?
Burros_Fries Franchise · 2024 FDDAnswer from 2024 FDD Document
ing Franchisee.
20. OBLIGATIONS OF THE FRANCHISOR: SUPERVISION, ASSISTANCE AND SERVICES
We shall provide Franchisee with the following assistance and services:
A. The Training Program
We will provide the initial training program at our headquarters or another location of our choice. Initial training will take place after Franchisee pays the Initial Franchisee Fee, but before Franchisee opens the Business for operation. We will provide this initial fifty-two (52) day training program without charge for Franchisee, which includes pre-opening and grand opening assistance. Training is provided without charge for a total of three (3) people, being the Franchisee, the Manager, and a key personnel no earlier than sixty (60) days prior to when the Franchisee anticipates opening the Business for operation. Franchisee will, however, be responsible for travel, accommodation, food, and other costs for all its attendees. Franchisee must attend and satisfactorily complete training within sixty (60) days that Franchisee anticipates opening. If any of the three (3) people fail to timely complete the initial training program to our satisfaction, Franchisee has the right to appoint a replacement to be trained by us at Franchisee's expense and if either the Franchisee or the Manager do not satisfactorily complete the training to our satisfaction, then we may terminate this Agreement as described in Section 23.C. Any person designated by Franchisee to replace a previously trained person must be trained by us within thirty (30) days of first employment, at Franchisee's cost as provided below. For a second or subsequent franchise, we will not be obligated to provide additional training to Franchisee.
We may reasonably require Franchisee, its Owners, General Managers or lead chef to receive or attend and complete to our satisfaction additional or advanced training from time to time. Franchisee may be required to pay a fee for such training of up to three hundred dollars ($300) per person per ½ day.
Source: Item 22 — CONTRACTS (FDD page 53)
What This Means (2024 FDD)
According to the 2024 Burros Fries Franchise Disclosure Document, the franchisee is responsible for the expenses associated with training a replacement for a previously trained person. Burros Fries offers an initial 52-day training program at its headquarters or another location of their choice, without charge, for the franchisee and up to two other people (the Manager and a key personnel). This initial training occurs after the franchisee pays the Initial Franchise Fee, but before the Burros Fries business opens.
However, the franchisee is responsible for covering the costs of travel, accommodation, food, and other related expenses for all attendees during the initial training. If any of the initially trained individuals do not complete the program satisfactorily, the franchisee has the right to appoint a replacement. The franchisee bears the cost of training any replacement personnel. The replacement must be trained by Burros Fries within 30 days of their first employment.
Additionally, Burros Fries may require the franchisee, owners, general managers, or lead chefs to undergo additional or advanced training periodically. The franchisee may have to pay a fee of up to $300 per person per half day for such training, along with covering travel, food, accommodations, and other related expenses. Burros Fries will attempt to use distance learning to minimize these costs where possible. This is a fairly standard practice in the franchise industry, where the initial training is often included, but ongoing or replacement training is the responsibility of the franchisee.