Does Burneys Sweets More have unlimited access to the franchisee's computer systems?

According to Burneys Sweets More's 2025 Franchise Disclosure Document, Burneys Sweets More and its agents have the right to access all information related to the operation of the shop that is accessed or stored on the franchisee's computer systems. This access can be in-person or from a remote location, without the franchisee's consent. The access can be at any time and in any manner prescribed by Burneys Sweets More, which may include unlimited, remote, 24/7 access. Burneys Sweets More is also granted access to and may use data from the computer systems or from any source utilized by the franchisee which deviates from the computer systems in any way it deems fit, and the franchisee agrees to furnish such data to Burneys Sweets More at any time that Burneys Sweets More requests it. Burneys Sweets More also has the right to require the franchisee to connect to Burneys Sweets More's own computer systems. The franchisee must provide Burneys Sweets More with all required passwords or login credentials to access the computer systems and grant Burneys Sweets More any permissions necessary for Burneys Sweets More to view and access the data on the computer systems.

This means that Burneys Sweets More has extensive access to a franchisee's computer systems and the data contained within them. This includes the right to access the systems at any time, without the franchisee's consent, and to use the data for any purpose it deems fit. The franchisee is responsible for providing Burneys Sweets More with the necessary access credentials and permissions.

For a prospective franchisee, this highlights the importance of understanding what data is being collected and stored on the computer systems, as well as the implications of granting Burneys Sweets More such broad access. Franchisees should carefully consider the security and privacy implications of this access and ensure that they are comfortable with the level of access that Burneys Sweets More has to their computer systems and data. It is also important to note that the franchisee is responsible for the acquisition, operation, maintenance, and upgrading of the computer systems, despite Burneys Sweets More's access rights.