Who is required to attend the initial training for a Burneys Sweets More franchise?
Burneys_Sweets_More Franchise · 2025 FDDAnswer from 2025 FDD Document
You (or if you are a corporate entity, one of your principals) must attend our initial training. If we approve your Shop to operate with an Operations Manager, at least the Operations Manager plus another manager must successfully complete the training program, unless we waive this requirement with respect to him or her. Other managers may attend, but you will be required to pay us for the attendance of any employees beyond your Operations Manager and you. We plan to conduct the training program on an as-needed basis. Initial training is conducted at our Elizabethtown, North Carolina location, and it generally spans a one-week period. You or a principal, and, if applicable, your Operations Manager, must complete the training program to our satisfaction before we will authorize you to open your Shop. We may in the future designate your Shop as an approved training facility for other franchisees. If so, you will be compensated at our then current reimbursement rate for any training you provide to new franchisees at our specific request in your capacity as a training facility.
If you buy the franchise from us, your initial franchise fee includes the cost of initial training for up to 2 persons pre-opening. You bear all indirect training costs and expenses, such as salary expenses of your employees and all expenses of travel, lodging, meals, and other living expenses you and your designees incur.
The exact amount of time spent on each part of the training will depend on the time required for mastery by the students participating in the training. All training is provided by Michael or
Gina Burney, who each have more than 8 years of experience operating a BURNEY'S SWEETS & MORE Shop.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 25–33)
What This Means (2025 FDD)
According to Burneys Sweets More's 2025 Franchise Disclosure Document, the franchisee, or if the franchisee is a corporation, one of its principals, is required to attend the initial training program. If Burneys Sweets More approves the shop to operate with an Operations Manager, then at least the Operations Manager and one other manager must successfully complete the training program, unless Burneys Sweets More waives this requirement.
The initial training program is conducted at Burneys Sweets More's Elizabethtown, North Carolina location and generally lasts for one week. The franchisee or a principal, and the Operations Manager (if applicable), must complete the training program to Burneys Sweets More's satisfaction before they will authorize the franchisee to open their shop. Burneys Sweets More may designate a franchisee's shop as an approved training facility for other franchisees in the future, and if so, the franchisee will be compensated for providing training to new franchisees at Burneys Sweets More's specific request.
The initial franchise fee includes the cost of initial training for up to 2 persons before opening. However, the franchisee is responsible for all indirect training costs and expenses, such as salary expenses of their employees and all expenses of travel, lodging, meals, and other living expenses incurred by the franchisee and their designees. The training is provided by Michael or Gina Burney, who each have more than 8 years of experience operating a Burney's Sweets & More shop.