From whom must a Burneys Sweets More franchisee purchase or lease the required point-of-sale system?
Burneys_Sweets_More Franchise · 2025 FDDAnswer from 2025 FDD Document
You must purchase or lease the required point-of-sale system as designated by us and from an approved supplier. You will be obligated to purchase all POS equipment we may require during the term of your Franchise Agreement. The POS system you may be required to purchase must conform to our standards and specifications. You are required to use the credit card processing service we approve.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–23)
What This Means (2025 FDD)
According to Burneys Sweets More's 2025 Franchise Disclosure Document, franchisees must purchase or lease the required point-of-sale (POS) system as designated by Burneys Sweets More from an approved supplier. Franchisees are obligated to purchase all POS equipment that Burneys Sweets More may require during the term of the Franchise Agreement. The POS system must conform to Burneys Sweets More's standards and specifications. Additionally, franchisees are required to use the credit card processing service that Burneys Sweets More approves.
This requirement ensures that all Burneys Sweets More locations use a standardized POS system, which helps maintain consistency and potentially streamlines operations. It also allows Burneys Sweets More to ensure that the system meets their technical and security standards. However, franchisees have limited choice in selecting their POS system and credit card processing service, which could mean they might not be able to choose a system with the lowest fees or best features for their specific needs.
Burneys Sweets More also retains the right to change approved suppliers, and franchisees must comply with these changes after receiving notice. This means a franchisee might have to switch POS systems during the term of their agreement. While the FDD states that Burneys Sweets More can revoke approval for any item or supplier for any reason, they must provide 30 days' notice before the franchisee has to cease using the item or supplier.
If a franchisee wants to use a different supplier, they must submit information to Burneys Sweets More, including product specifications, costs, and supplier information. Burneys Sweets More will evaluate the proposed supplier based on criteria that are not disclosed to the franchisee. The review process typically takes 90 days, but if no decision is made within 120 days, the supplier is deemed not approved. If Burneys Sweets More approves an alternate supplier, the franchisee must pay an administrative fee equal to 15% of the value of the items purchased from the alternate supplier.