Does a Burneys Sweets More franchisee need approval for an email address?
Burneys_Sweets_More Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall not establish a separate website, email address, or Online Presence, without Franchisor's prior written approval (which Franchisor shall not be obligated to provide and which Franchisor can revoke in its sole discretion).
If approved to establish an Online Presence, Franchisee shall comply with Franchisor's policies, standards and specifications with respect to the creation, maintenance, operation, and content of any such Online Presence and email address.
For any Online Presence and email address Franchisee is approved to create or use, Franchisor reserves the right, at its sole option and discretion, to have the Online Presence and/or email address directly owned by Franchisor or to require any such Online Presence and/or email address be transferred to Franchisor upon the termination, expiration, or non-renewal of this Agreement for any reason.
Franchisor has the right to require that any Online Presence or email address Franchisee is permitted to create, use, or maintain be registered in Franchisor's name.
Upon request, Franchisee must provide Franchisor with any login credentials for any Online Presence or email address Franchisee is authorized to create, use, or maintain.
Franchisor has the right to access any Online Presence to take corrective action if any content or post on the Online Presence is in violation of Franchisor's policies.
Franchisee must adhere to the Online Presence policies established from time to time by Franchisor and Franchisee will require all of Franchisee's employees to do so as well.
Franchisee shall not Franchisor shall have the right to Franchisor shall have the right to modify the provisions of this subsection relating to any Online Presence as Franchisor shall solely determine is necessary or appropriate.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Burneys Sweets More's 2025 Franchise Disclosure Document, a franchisee must obtain prior written approval from Burneys Sweets More before establishing a separate email address. This approval is not guaranteed, as Burneys Sweets More is not obligated to provide it and can revoke it at their sole discretion. If a franchisee is approved to establish an email address, they must comply with Burneys Sweets More's policies, standards, and specifications regarding its creation, maintenance, operation, and content.
Burneys Sweets More retains significant control over any approved email address. They reserve the right to have the email address directly owned by them or to require its transfer upon termination, expiration, or non-renewal of the Franchise Agreement. Burneys Sweets More also has the right to require that any email address a franchisee is permitted to create, use, or maintain be registered in Burneys Sweets More's name. Franchisees must provide Burneys Sweets More with login credentials for any authorized email address upon request.
Burneys Sweets More has the right to access any email address to take corrective action if any content violates their policies. Franchisees and their employees must adhere to the online presence policies established by Burneys Sweets More. Furthermore, Burneys Sweets More has the right to modify the provisions relating to any online presence as they determine necessary or appropriate. This level of control is relatively common in franchising, as franchisors seek to maintain brand consistency and protect their reputation.