factual

Is a Burneys Sweets More franchisee allowed to use a supplier that has not been approved?

Burneys_Sweets_More Franchise · 2025 FDD

Answer from 2025 FDD Document

Authorized Distributors. You must purchase and use only goods, services, supplies, fixtures, equipment, inventory, and computer systems that meet our standards and specifications. We have developed and may develop additional standards and specifications for these items that we make available to you through the Brand Standards Manual, pre-opening materials, and other communications. You must comply with the changes after receiving notice from us. Your supplier of all the goods, services, supplies, fixtures, equipment, inventory, and computer systems must be a supplier that we approve or designate. We or our affiliate may be an approved or designated supplier. We reserve the right to revoke approval for any item or supplier for any reason, and you must cease to use the item or supplier upon 30 days' notice from us. Even with approved suppliers,

only certain inventory items are approved. We have the right to change our business relationship with our approved suppliers as well as the right to add and/or remove approved suppliers from the approved supplier list.

You must purchase or lease the required point-of-sale system as designated by us and from an approved supplier. You will be obligated to purchase all POS equipment we may require during the term of your Franchise Agreement. The POS system you may be required to purchase must conform to our standards and specifications. You are required to use the credit card processing service we approve.

We have approved exclusive suppliers from whom you will be required to purchase certain inventory, food, and products, including, but not limited to, all baking supplies and products. We may restrict you from buying inventory we have not approved, even from suppliers we approve.

If you do not own your business premises, we must approve your lease. It is your responsibility to select your own location. We have the right to require you and your landlord to provide in the lease that we shall have the right at our option and without compensation to you to take assignment of the lease should you materially default under the lease or should your franchise agreement terminate or not be renewed for any reason. You are not allowed to relocate the business premises without our prior written approval.

Because of the volume of business franchisees may bring in the future to our suggested suppliers, you may enjoy lower prices than you could receive from other suppliers, or on the other hand, you may encounter higher prices than you would otherwise encounter if you were not required to purchase from the authorized supplier. We may, but are under no obligation to, negotiate with these suppliers to your benefit. We will have no obligation to share any revenue, rebates, commissions, discounts, or other benefits received with you.

We do not provide you with any material benefits based upon your use of approved suppliers.

Insurance. You are obligated to obtain and maintain, at your own expense, such insurance that we require from time to time from a nationally-recognized insurance company and at all times during the term of the Franchise Agreement maintain in force and pay the premiums for all types of public liability insurance with complete operations coverage, with limits of liability for bodily injury, personal injury and advertising injury of not less than $1,000,000 with limits of liability for property damage of not less than $1,000,000 in each occurrence, $1,000,000 of public and product liability coverage, and non-owned vehicle coverage of at least $500,000. You are also required to purchase business interruption insurance and must use the proceeds received from your business interruption insurance to pay Royalties during any period your business is interrupted by hurricanes, fires, or other disasters. From time to time in our sole discretion, we may increase or modify such limits of liability or require additional types of coverage, including coverage for cyber liability. The cost of this coverage will vary depending on the insurance carrier's charges, terms of payments and your history. All insurance policies must name us as an additional insured party. The Franchise Agreement also outlines the types, amounts, terms and conditions of insurance coverage required for your Shop, including, but not limited to, standards for underwriters of policies providing required insurance coverage; our protection and rights under such policies as an additional named insured; required or impermissible insurance contract provisions; assignment of

policy rights to us; periodic verification of insurance coverage that must be furnished to us; our right to obtain insurance coverage at your expense if you fail to obtain required coverage; our right to defend a claim; and similar matters relating to insured and uninsured claims.

Method of Approving Suppliers.

Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 20–23)

What This Means (2025 FDD)

According to Burneys Sweets More's 2025 Franchise Disclosure Document, franchisees are generally required to use only approved suppliers for goods, services, supplies, fixtures, equipment, inventory, and computer systems. If a Burneys Sweets More franchisee uses an unapproved supplier when an approved supplier has been designated, it would be a violation of the Franchise Agreement, which could lead to legal action or termination of the agreement. The FDD specifies that between 90% and 95% of a franchisee's overall purchases must be from authorized suppliers.

However, the FDD outlines a process for franchisees to request approval for a supplier, product, service, or vendor not already approved by Burneys Sweets More. To initiate this process, the franchisee must submit detailed information, including product specifications, costs, components, performance history, samples, and supplier information. Burneys Sweets More will then evaluate the proposed supplier based on criteria such as technical and performance properties, design, appearance, reliability, durability, warranties, quality control, taste, ingredients, financial ability, supplier history, reputation, and capacity. This review process generally takes 90 days, but if no decision is made within 120 days, the request is deemed not approved.

If Burneys Sweets More approves an alternate supplier, the franchisee must pay an administrative fee equal to 15% of the value of the items purchased from the alternate supplier before ordering. Burneys Sweets More retains the right to revoke approval for any good, service, or supplier at any time, requiring the franchisee to cease using the item or supplier within 30 days of notice. These restrictions are in place to protect the integrity of the Burneys Sweets More system and its trademarks.

This requirement to use approved suppliers is common in franchising to maintain quality control and brand consistency. However, it's important for prospective Burneys Sweets More franchisees to understand the implications of these restrictions, including the potential for higher prices from approved suppliers and the administrative burden and costs associated with seeking approval for alternate suppliers. Franchisees should also be aware that Burneys Sweets More may receive revenue from approved suppliers based on franchisee purchases, without sharing any of that revenue with the franchisee.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.