In what forms may the Burneys Sweets More Brand Standards Manual be provided?
Burneys_Sweets_More Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor will provide Franchisee with one or more manuals, policy and procedure statements, or other written notice of other standards and specifications which shall contain (i) the mandatory and suggested specifications, standards and operating procedures prescribed from time to time by Franchisor and (ii) information relative to other obligations of Franchisee hereunder and the operation of the Shop (collectively, the "Brand Standards Manual.").
The Brand Standards Manual may be in print, video, audio, or other electronic forms.
For purposes of this Agreement "Brand Standards Manual" also includes separate manuals and alternative or supplemental communications of Franchisor such as by bulletins, emails, video, audio, and other electronic or print methods.
The Brand Standards Manual shall at all times remain the sole property of Franchisor and shall promptly be returned to Franchisor upon the expiration or other termination of this Agreement.
Franchisor may, from time to time, revise the contents of the Brand Standards Manual.
To the extent that Franchisor shall deem it necessary or appropriate, Franchisor will provide Franchisee with policy and procedure statements or other written notice of procedures, policies, menus, recipes, food products and other standards and specifications contained in the Brand Standards Manual, policy and procedure statements and other written notices as issued from time to time by Franchisor.
Franchisee acknowledges and agrees that all information in the Brand Standards Manual, policy and procedure statements and other notices constitute confidential information and trade secrets, and shall not be disclosed at any time by Franchisee.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Burneys Sweets More's 2025 Franchise Disclosure Document, the Brand Standards Manual can be provided in various formats. These formats include print, video, audio, or other electronic forms. The Brand Standards Manual also encompasses separate manuals and alternative or supplemental communications from Burneys Sweets More, such as bulletins, emails, video, audio, and other electronic or print methods.
This means that as a franchisee, you should expect to receive the Brand Standards Manual and updates to it through a variety of media. It is important to stay up-to-date with all communications from Burneys Sweets More to ensure compliance with the latest standards and operating procedures. The manual remains the property of Burneys Sweets More and must be returned upon termination of the franchise agreement.
Burneys Sweets More also retains the right to revise the contents of the Brand Standards Manual from time to time, and will provide franchisees with policy and procedure statements or written notices of procedures, policies, menus, recipes, food products and other standards and specifications contained in the Brand Standards Manual. Franchisees acknowledge that all information in the Brand Standards Manual, policy and procedure statements and other notices constitute confidential information and trade secrets, and should not be disclosed at any time by the franchisee.