Who determines the necessary updates to the Computer Systems for a Burneys Sweets More franchise?
Burneys_Sweets_More Franchise · 2025 FDDAnswer from 2025 FDD Document
ms. Franchisee, at its expense, shall purchase or lease and thereafter maintain such computer hardware and software, mobile application(s), cloud-based systems and/or software, robotics, automation equipment, smartphone(s), tablet, broadband highspeed internet service, active e-mail account, required dedicated telephone and power lines, modem(s) printer(s), point-of-sale systems, scheduling systems, electronics, communications systems, customer management systems, instructional systems, robotics, automation, and other computer-related or technology-related accessories or peripheral equipment as Franchisor specifies ("Computer Systems"). Franchisor's requirements for the Computer Systems will be updated from time to time as deemed necessary by Franchisor in accordance with changing technology and industry standards and may include the requirement to purchase or lease new Computer Systems at Franchisee's expense. Franchisee must periodically update, as required by the Franchisor and/or the Computer Systems' suppliers, all Computer Systems solely at the Franchisee's expense. Franchisee may be required to license proprietary Computer Systems directly from Franchisor or Franchisor's affiliates. Franchisee may be required to enter into license agreement(s) with Franchisor or other suppliers to provide all or part of the Computer Systems. Franchisor and its agents shall have the right to access all information related to the operation of the Shop that is accessed or stored on the Computer Systems, whether in-person or from a remote location, without the need for Franchisee's consent, at the times and in the manner prescribed by Franchisor, which may be unlimited, remote, 24/7 access. Franchisor shall be granted access and may use data from the Computer Systems or from any source utilized by Franchisee which deviates from the Computer Systems in any way it deems fit and Franchisee agrees to furnish such data to Franchisor at any time that Franchisor requests it. Franchisor has the right to require Franchisee to connect to Franchisor's own computer systems.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to the 2025 Burneys Sweets More Franchise Disclosure Document, the franchisor determines the necessary updates to the Computer Systems. The FDD states that Burneys Sweets More's requirements for the Computer Systems will be updated as deemed necessary by the franchisor in accordance with changing technology and industry standards. These updates may include the requirement to purchase or lease new Computer Systems at the franchisee's expense.
Burneys Sweets More franchisees are responsible for periodically updating all Computer Systems as required by the franchisor and/or the Computer Systems' suppliers, solely at the franchisee's expense. This means that franchisees must stay current with the technology and standards that Burneys Sweets More sets, and they must bear the financial burden of these updates.
Burneys Sweets More and its agents have the right to access all information related to the operation of the Shop that is accessed or stored on the Computer Systems, whether in-person or from a remote location, without the need for the franchisee's consent, at the times and in the manner prescribed by Burneys Sweets More, which may be unlimited, remote, 24/7 access. This includes access to data from the Computer Systems or from any source utilized by the franchisee which deviates from the Computer Systems in any way it deems fit, and the franchisee agrees to furnish such data to Burneys Sweets More at any time that Burneys Sweets More requests it. The franchisee must provide Burneys Sweets More with all required passwords or login credentials to access the Computer Systems and grant Burneys Sweets More any permissions necessary for Burneys Sweets More to view and access the data on the Computer Systems.