What data from the Computer Systems can Burneys Sweets More use?
Burneys_Sweets_More Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor and its agents shall have the right to access all information related to the operation of the Shop that is accessed or stored on the Computer Systems, whether in-person or from a remote location, without the need for Franchisee's consent, at the times and in the manner prescribed by Franchisor, which may be unlimited, remote, 24/7 access.
Franchisor shall be granted access and may use data from the Computer Systems or from any source utilized by Franchisee which deviates from the Computer Systems in any way it deems fit and Franchisee agrees to furnish such data to Franchisor at any time that Franchisor requests it.
Franchisor has the right to require Franchisee to connect to Franchisor's own computer systems.
Franchisee shall provide Franchisor with all required passwords or login credentials to access the Computer Systems and shall grant Franchisor any permissions necessary for Franchisor to view and access the data on the Computer Systems.
Source: Item 22 — CONTRACTS (FDD page 50)
What This Means (2025 FDD)
According to Burneys Sweets More's 2025 Franchise Disclosure Document, Burneys Sweets More is granted access to and may use data from the Computer Systems or from any source utilized by the franchisee which deviates from the Computer Systems in any way it deems fit. The franchisee agrees to furnish such data to Burneys Sweets More at any time that Burneys Sweets More requests it.
This means that Burneys Sweets More has extensive rights to access and utilize data related to the operation of the franchise. This includes data from the Computer Systems that the franchisee is required to purchase or lease and maintain, as well as any other data sources the franchisee uses, even if they differ from the standard Computer Systems. The access can be in-person or remote, without needing the franchisee's consent, and can occur at any time and in any manner prescribed by Burneys Sweets More, including unlimited, remote, 24/7 access.
For a prospective franchisee, this implies that Burneys Sweets More can monitor and analyze various aspects of the business, such as sales data, customer information, and operational metrics. This data can be used by Burneys Sweets More to improve the System, ensure compliance, and potentially identify areas for improvement in the franchisee's operations. The franchisee must provide all necessary passwords and login credentials to facilitate this access.
It is important for the franchisee to understand that all data generated, stored, or shared on the Computer Systems is considered part of the Franchised Business Data and is owned solely by Burneys Sweets More. While the franchisee is responsible for the Computer Systems' acquisition, operation, and maintenance, they must also ensure that the systems interface correctly with Burneys Sweets More's systems and that no unauthorized software or modifications are made that could interfere with the Computer Systems' operation.