What assistance might Burneys Sweets More reasonably request from a franchisee during an inspection?

According to Burneys Sweets More's 2025 Franchise Disclosure Document, franchisees are expected to cooperate with the franchisor's representatives during inspections. This cooperation involves providing assistance that Burneys Sweets More may reasonably request. Such assistance includes using communication or audiovisual technology, like a smartphone, to facilitate remote inspections by Burneys Sweets More or its agents.

Additionally, franchisees must provide the necessary assistance to enable Burneys Sweets More to contact and interview various parties. These parties include architects, designers, employees, contractors, vendors, and suppliers, as well as the franchisee's current and former customers. This broad range of contacts suggests that Burneys Sweets More aims to gather comprehensive feedback and information about all aspects of the franchise operation.

It's important to note that Burneys Sweets More has the right to enter the shop for inspections, with or without notice, either in person or remotely. These inspections can involve photographing and/or videoing ongoing construction, leasehold improvements, equipment, operations, and the performance of services to ensure compliance with the franchise agreement. Franchisees are obligated to correct any deficiencies detected during these inspections, which may include immediate corrections to construction or ceasing the use of non-conforming equipment or materials.